API / Integration
Discussion List
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how to retrieve deleted activity ?Summary:the activity was deleted by mistake and we need to retriew it , how can we do it ? Content (please ensure you mask any confidential information): Version (includ…Ramesh S-Oracle 32 views 2 comments 0 points Most recent by Anastasiia Semenova-Oracle Field Service -
Parts Plugin ErrorSummary: Hi Team, Parts Plugin is encountered with error when launched for adding parts .Error message is encountered as "These inventory types must be configured: recei…Sen Sundar-Oracle 51 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Common Shape file for Canada and US regionSummary: Hi, I am looking for a common shape file to upload as a work zone layer in the business rule setting for both Canada and US region as OFSC allow only one work z…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service -
To Assign a Routing Profile to several Bucket using REST APISummary: Is there any REST API which we can use to assign a routing profile to several bucket at once ? From UI It is possible one by one but I couldn't find any REST AP…Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Inventory type 'Install' not getting created from debrief pluginSummary: Hi All, I have a custom debrief plugin which I am using to collect details of 'Supplies' and 'Equipment' that is used on a job. Both are inventory types created…
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How to get akey valuesHello, The REST API for OFS Statistics setting (override) needs akey value (integer identifier). How could I get the AKEY values? Thanks and regards Frank -
Connecting between OFSC and Oracle Analytics CloudContent Hi All, We are trying to connect Oracle Field Service Cloud to Oracle Analytics Cloud using the Outbound Integration Channel available in OFSC. The documentation… -
How to Make OFSC Message Engine Send Message to External SystemSummary: Message Engine does not send message to a defined external system which implemented OFSC Outbound (Simple) Web Service Content (required): An external system is…
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oracle fieldSummary: what can be the maximum duration (months or days) used for SLA in OFSC? "slaWindowStart", "slaWindowEnd" Content (please ensure you mask any confidential inform…User_2025-11-21-00-25-16-366 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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How to update 'date' field for past date activity with Rest APISummary: How to update 'date' field for past date activity with Rest API Content (please ensure you mask any confidential information): Version (include the version you …Mayank Rajak 31 views 1 comment 3 points Most recent by Renato Kermentz-Support-Oracle Field Service
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how to download avatar image of OFSC usersSummary: we need to download the avatar photo recorded in the users to use it as a virtual credential Content (please ensure you mask any confidential information): pres…
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how to make connect Guided Learning with Oracle Field ServiceSummary: how to make the connection between Guided Learning and Oracle Field Service Content (please ensure you mask any confidential information): I have a guided learn…Siddharth Bhamare 71 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Calling page from another application on iOS from OFSC pluginSummary: I need to call another applications page from OFSC Mobile plugin Content (please ensure you mask any confidential information): We are getting results when call…
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Do we only have one option for the item catalog refresh as a whole refresh or is there an option forSummary: Via the standard integration between ERP and OFSC (OIC) it seems to take multiple hours for the item catalog data to refresh for the items in OFSC. The ERP extr…
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how to download images of TOA activities for a specific daySummary: how to download images of TOA activities for a specific day Content (please ensure you mask any confidential information): how to download images of TOA activit…
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Will "Where is my Tech" tracking URL 'etadirect.com' be deprecated along with the login/api url?Summary/Question: We are aware that User Login Domain & API Domain requests using 'https://login.etadirect.com' will be depreciated in 23D and replaced by https://.fs.oc…Jim Altmeyer - CSM -Oracle 331 views 5 comments 0 points Most recent by Marc Arseneault Field Service -
Schedule multiple activity with same start timeHello All, We are integrating Oracle WACS (Work and Asset Cloud Service) with OFS to manage work orders for crews. Work orders will be created in WACS and will be pushed…Kiran Rajendran-121079 52 views 1 comment 0 points Most recent by Kiran Rajendran-121079 Field Service -
Multiday Activity Support for Debrief PluginSummary: Multiday Activity Support is not available for the OFS Standard Debrief Plugin Content (please ensure you mask any confidential information): Current Standard D…hussamyousufkunju-Oracle 31 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service -
Adding Service Logistics in existing B2B REST ApplicationSummary: Content (please ensure you mask any confidential information): We currently have OIC integration with Oracle B2B defined as REST/SOAP Application. In our next r…
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OFS Completed FAs to be sent over again to OIC (integration layer) due to outageSummary: Hello. Last Thurday (10/26), there was an outage in our OIC area (OIC is our integration layer between C2M and OFS). When C2M requested the FA and OIC was down,…Melvin Manalastas 31 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Are the legacy URLs login.etadirect.com and api.etadirect.com already deprecated as of November 3?Summary: Hello - I was just wondering if the legacy URLs login.etadirect.com and api.etadirect.com are permanently cease to exist today, November 3rd, 2023? Reasons I as…Melvin Manalastas 81 views 5 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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When using Get activities Rest API is there a way to use a wildcard in the parameters?We are using the Get activities REST API (https://docs.oracle.com/en/cloud/saas/field-service/cxfsc/op-rest-ofsccore-v1-activities-get.html) and trying to see if there i…