API / Integration
Discussion List
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Plugin SupportSummary: "Hello Community members, I'm looking to integrate Oracle Field Service Cloud (OFSC) with Oracle Maintenance Cloud to enable the creation of Follow-On Work Orde… -
step by step guide on how to install standard asset details plugin.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
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Show Booking GridSummary: Good afternoon, I make the query through the API and the result is as follows: BODY: RESULT: What configuration am I missing? Content (please ensure you mask an…
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Enable capture SMS body in notification in OFSC.Summary: Hi Team, We have the business requirement as below mentioned Capture all interactions with customer via manual entry by fulfillment partner in WFM-OFSC or trigg…
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How to capture the activity ID to modify the WFM activity based on the customer response.Summary:Hi Team, We have the business requirement as below mentioned.. Send email/SMS/whatsapp/MVA notification and customer should be able to edit their installation sc…
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Inventory transfer option should be available – From Field Technician to Supervisor in OFSSummary:Hi Team, We have business requirement as mentioned below If Field Technician is added in Installed inventory, it should automatically reflect in the WFM-OFSC Hom…
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Survey Link need to expires after 24 hrs in my OFS ApplicationSummary:Hi Team, Below Requirement from business In the Current scenarios Survey Link expires in 12 min in my OFS Application. Can you please let us know how Survey Link…
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Not able to get the SMS for the activity cancellation and appointment cancellation in OFSSummary:Hi Team, We got the mail for activity and appointment cancellation but not able to get the SMS for the activity cancellation and appointment cancellation in OFS.…
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Bulk Inventory Loading in OFS by using API:/rest/ofscCore/v1/resources/custom-actions/bulkUpdateInveSummary:Hi Team, We got the business requirement as Bulk Inventory Update by using Rest API:/rest/ofscCore/v1/resources/custom-actions/bulkUpdateInventories Please find …
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Redirecting to different screens in OFSHi Team, We have a requirement to implement a redirection from the Activity Details screen to the Resource Skills screen (activity assigned resource's skill). Since the …Anusree Sahadevan 21 views 1 comment 0 points Most recent by Eduardo Kimura-Support-Oracle Field Service
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If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS.Summary: If order has been cancelled in Siebel, then how we will cancel the activity/appointment in OFS by using API or in Bulk activity/appointment cancellation or manu…
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GenAI capability use case applicable for field service?Summary: Built on Oracle Cloud Infrastructure (OCI) and leveraging its leading AI services, Oracle supports over 50 generative AI use cases that are embedded within Orac…megha_aggarwala 11 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Fusion Service -
How can we check the Database,table,index growth size in Inventory Management FunctionalitiesSummary: Hi Team, We have faced the performance issues with Inventory Management Functionalities during the inventory transfer. So can you please let us know how can we …
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Database SizeSummary: Hi Team, We’re planning to set up database provisioning in Power BI. To do this, we need to determine the current database size limits and utilization for our O…
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Why can't I create a new OIC application on OFS with Basic Authentication ?Summary: I'm trying to create a new Application to integrate OFS with OIC using Basic Authentication, but this option is not available on the configuration screen: Conte…Renato Kermentz-Support-Oracle 301 views 11 comments 1 point Most recent by Renato Kermentz-Support-Oracle Field Service -
Properties table in ADW post OFS integration doesnt have data type fieldhi, post OFS integration to AWD, we cant find data type field in Properties tables w.r.t each property. i had a look at mapping document also but couldnt get this inform…Digvijay Karasi 21 views 1 comment 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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How to integrate OFS access logs into a OCI account?Summary: Hi, we are implementing OFS and one of our security team's requests is that we need to have access to a complete log of user access to OFS, including a timestam…
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Filtering Debrief Billing Item (Labour and Expense) in Debrief PluginSummary: We have a requirement where Debrief Billing Item needs to be filtered in the OFSC Debrief Plugin to display only the Items based on the Location, Business Line …hussamyousufkunju-Oracle 11 views 1 comment 0 points Most recent by Vasco Diogo-Oracle Field Service -
Feasibility/Capability to put previous START time & END time on same day ActivitySummary: I am seeking for the clarity that Is OFSC capability supports, if we can put previous start time and end time on the same day of the activity? USE Case: As an t…
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'Keep Non-working days' Functionality in API for Resource Work Schedule AssignmentHi Team, When assigning a work schedule to a resource using the OFS Application UI, we notice a checkbox labeled 'Keep Non-working days' (refer to the attached screensho…Anusree Sahadevan 11 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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WATCH REPLAY: OFS 24C Release Deep Dive WebinarWATCH THE REPLAY: OFS 24C RELEASE DEEP DIVE Summary: Product Management reviews new features in the 24C release of Oracle Field Service. Content: Watch the replay of our… -
Log storage if OFS wasn't able to successfully communicate to OIC3 integrationSummary: Hello, we are currently utilizing direct integration between OFS and Oracle Integration Cloud 3 (OIC3) for FA creation, update, cancellation, and completion pro…
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Remove values from an enumerated property by REST APIHi, Hello, I would like to know if there is a way to remove all values from an enumerated property and load new values using REST API. Thanks
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Is it possible to use access "Resource Location" in message scenario patterns (body section)Hello, I'm trying to set 3 properties : address, city, postal code by using a "Resource Location". I'm trying to auto-populate those 3 properties after creating a specif…
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Where Can I Find OFSC Standard plugin to create Follow On Work Order in Oracle Maintenance Cloud?Summary: I have a use case wherein I need to develop the plugin that work on Follow Up Work Order in Oracle Maintenance cloud. If there is any standard plugin that suppo…Prashant Pandya 31 views 3 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service
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Data mismatch between OFS and ADW tablesWe are facing the data mismatch of user list between our OFS environment and ADW, is there any way in OFS we can refresh the ADW integration and make OFS to send the cur…Ramya_Venkidupathy 21 views 5 comments 0 points Most recent by Fernando Parreira-Support-Oracle Field Service