API / Integration
Discussion List
-
Channel configurationSummary: Hello! I have created a new channel but I have the problem that there is no connection between OFSC and the external system. How can I check that the Host is th… -
create Activities associated to a lead while importing the lead using APISummary: How to Import activities associated to a lead while importing the lead using API. Ask here is i want to create one lead associated with multiple activities how …Lavanya Bhadharla 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
Suspending and resuming activity should not impact uploading of live photos/documents in OFSSummary:Hi Team, If activity is suspended then resumed on Oracle Field Service, there should be a capability to upload live photos cannot be uploaded again. Ability to u…
-
meter reading sequenceSummary: how it can be ensured via filters. can filters sort base don value of field? Content (please ensure you mask any confidential information): Version (include the… -
Is it possible for the survey link to send more than one question to the customer in OFSSummary: HI Team, In the Survey Link Enhancement- Is it possible for the survey link to send more than one question to the customer in Oracle Field Service Can you pleas…
-
Does OFS support the use of placeholders in a URL plugin?Summary: We'd like to add a GIS plugin to our activity pages. Can it be configured so that the URL field can grab the latitude and longitude fields from the job and chan…
-
Feedback required for Oracle Field Service ImplementationDear customers and partners, We want your opinions about what it’s like to implement Oracle Field Service. Earn a CCC “UX Hero badge” and a gift when you tell us your im…Saranya Kumar Banerjee-Oracle 21 views 1 comment 0 points Most recent by Ivan Serafini Field Service
-
Does anybody know the max length of subscriptionId in the REST APISummary: What is the max length on subscriptionId? Content (please ensure you mask any confidential information): Up until today, all our subscriptions has been 40 chara…Björn Hylander 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Restrict DELETE Permissions for Core APIs in Oracle Field Service CloudHi Team, Is there a way to revoke the DELETE permission for Core APIs within the REST API Application in Oracle Field Service? In the Application's Available Entities se…
-
OFS status OOB Customer Cloud UtilitiesSummary: can i get list of OOTB mapping of status between OFS and CCS that can be cancellable. For eg, Enroute status in OFS is cancelleable from CCS. In documentation s…
-
Submit Service Request with the activity in Completed statusHello, I would like to know if in an OFS outbound message scenario step a Service Request can be sent with the activity in the Completed state. Thanks
-
Event that is triggered by an Outbound Message error in OFSSummary: Hello, I would like to know if there is an event that is triggered when an Outbound Message error occurs, which we can extract using a rest API or similar. Than…Rocio Ferrer 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
APPLICATION FOR B2B CONNECTION ERRORSummary: There are four auto-configuration steps as part of enabling B2B Service and Service Logistics application in OFSC. 1) Oracle Field Service - Completed 2) Oracle…
-
Unable to Map Document Upload Field in Oracle Field ServiceHello Oracle Community, I’m working on an integration that involves sending a document from Oracle Sales Cloud to Oracle Field Service using Oracle Integration Cloud. Th…
-
We need to implement Activity sync Pull Update (OOTB) integration How refresh activity is working.Summary: Refresh activity is not tagged to standard action screen. how it is supposed to work? By default it has no standard action associated with him. Content (please …megha_aggarwala 21 views 4 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
CCS OFS Appointment booking on professional versionSummary: we want to implement CCS OFS Appointment booking on professional version of OFS. How it can be done? Via Find MatchingResource API? Because if accelerator is us…megha_aggarwala 42 views 2 comments 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
-
How does OIC receive form fields vs activity fields?We had an activity field titled "Outage date and time" that we changed to a form field to use the date and time picker. However, when we complete jobs using the form fie…
-
Updating Custom Properties on a Cancelled ActivityHi Team, We encountered a situation where we need to update a custom property on a cancelled activity via an external middleware. We know this can be done through the UI…
-
Feasibility of Downloading Submitted Forms in XML or PDF Format from Oracle Field Service CloudSummary: I am exploring options for extracting submitted forms from Oracle Field Service Cloud and would like to know if there is any built-in functionality or feasible …
-
Plugin SupportSummary: "Hello Community members, I'm looking to integrate Oracle Field Service Cloud (OFSC) with Oracle Maintenance Cloud to enable the creation of Follow-On Work Orde…
-
step by step guide on how to install standard asset details plugin.Summary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…
-
Show Booking GridSummary: Good afternoon, I make the query through the API and the result is as follows: BODY: RESULT: What configuration am I missing? Content (please ensure you mask an…
-
Enable capture SMS body in notification in OFSC.Summary: Hi Team, We have the business requirement as below mentioned Capture all interactions with customer via manual entry by fulfillment partner in WFM-OFSC or trigg…
-
How to capture the activity ID to modify the WFM activity based on the customer response.Summary:Hi Team, We have the business requirement as below mentioned.. Send email/SMS/whatsapp/MVA notification and customer should be able to edit their installation sc…
-
Inventory transfer option should be available – From Field Technician to Supervisor in OFSSummary:Hi Team, We have business requirement as mentioned below If Field Technician is added in Installed inventory, it should automatically reflect in the WFM-OFSC Hom…
-
Survey Link need to expires after 24 hrs in my OFS ApplicationSummary:Hi Team, Below Requirement from business In the Current scenarios Survey Link expires in 12 min in my OFS Application. Can you please let us know how Survey Link…