API / Integration
Discussion List
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using service area for work zonesSummary: if we are using service area for work zones. we are using zone key as wam_activity_serviceArea which would contain zone and would be mapped to WACS. for mapping… -
Is there a way to extract the amount of km each field employee traveled for each day?We need to extract this information because it is relevant for paying the field employees. Is there any way to get the exact kilometers traveled on the day? -
How to capture the logs, monitoring the logs in OFS.Summary:Hi Team, Can you please help me how to capture the logs, monitoring the logs or is there any API to use to capture the logs and monitoring the logs in OFS. Conte… -
Issue with Failure Message Scenarios for Some Activity in OFSSummary:We have checked some Sample Orders, and its receptivity Activity ID, found that message scenarios functionality(Update activity Order) working fine for some orde…
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Just would like to ask if there is any API can be used for Smart Location or technician tracking.Just would like to ask if there is any API can be used for Smart Location or technician tracking.
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Updating many activities to 'en route' or 'started' statusSummary: Good morning, I need to perform some tests of mass mailings (200 approx) to verify the correct functioning of the message scenarios. To do this, I need that man…Ivan Serafini 41 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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service history pluginSummary: want to install service history plugin in OFS Content (please ensure you mask any confidential information): Forms and Plugins (oracle.com) the service History …
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How to populate the Activity History details in Daily Extact DB and Its Report in OFSSummary:Hi Team, Can you please let us know how to populate the activity details history in Daily Extract Report DB. Regards, Malay Content (please ensure you mask any c…
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Setup SSO in OFSC with Azure ADHi All, We are looking to setup SSO on Field Service With Azure AD. Has anybody done this before? We are looking to get some guidance on this setup. We do have the docum… -
API de ubicación en tiempo real de recursoSummary: Necesito una API que pueda utilizar en un plugin, para poder obtener la ubicación de un recurso (EN TIEMPO REAL) cuando se realiza una actividad. Content (pleas…
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Channel configurationSummary: Hello! I have created a new channel but I have the problem that there is no connection between OFSC and the external system. How can I check that the Host is th…
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create Activities associated to a lead while importing the lead using APISummary: How to Import activities associated to a lead while importing the lead using API. Ask here is i want to create one lead associated with multiple activities how …Lavanya Bhadharla 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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Suspending and resuming activity should not impact uploading of live photos/documents in OFSSummary:Hi Team, If activity is suspended then resumed on Oracle Field Service, there should be a capability to upload live photos cannot be uploaded again. Ability to u…
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meter reading sequenceSummary: how it can be ensured via filters. can filters sort base don value of field? Content (please ensure you mask any confidential information): Version (include the…
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Is it possible for the survey link to send more than one question to the customer in OFSSummary: HI Team, In the Survey Link Enhancement- Is it possible for the survey link to send more than one question to the customer in Oracle Field Service Can you pleas…
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Does OFS support the use of placeholders in a URL plugin?Summary: We'd like to add a GIS plugin to our activity pages. Can it be configured so that the URL field can grab the latitude and longitude fields from the job and chan…
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Feedback required for Oracle Field Service ImplementationDear customers and partners, We want your opinions about what it’s like to implement Oracle Field Service. Earn a CCC “UX Hero badge” and a gift when you tell us your im…Saranya Kumar Banerjee-Oracle 21 views 1 comment 0 points Most recent by Ivan Serafini Field Service
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Does anybody know the max length of subscriptionId in the REST APISummary: What is the max length on subscriptionId? Content (please ensure you mask any confidential information): Up until today, all our subscriptions has been 40 chara…Björn Hylander 41 views 1 comment 0 points Most recent by Lucian Spiridon-Support-Oracle Field Service -
Restrict DELETE Permissions for Core APIs in Oracle Field Service CloudHi Team, Is there a way to revoke the DELETE permission for Core APIs within the REST API Application in Oracle Field Service? In the Application's Available Entities se…
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OFS status OOB Customer Cloud UtilitiesSummary: can i get list of OOTB mapping of status between OFS and CCS that can be cancellable. For eg, Enroute status in OFS is cancelleable from CCS. In documentation s…
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Submit Service Request with the activity in Completed statusHello, I would like to know if in an OFS outbound message scenario step a Service Request can be sent with the activity in the Completed state. Thanks
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Event that is triggered by an Outbound Message error in OFSSummary: Hello, I would like to know if there is an event that is triggered when an Outbound Message error occurs, which we can extract using a rest API or similar. Than…Rocio Ferrer 21 views 1 comment 0 points Most recent by Renato Kermentz-Support-Oracle Field Service
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APPLICATION FOR B2B CONNECTION ERRORSummary: There are four auto-configuration steps as part of enabling B2B Service and Service Logistics application in OFSC. 1) Oracle Field Service - Completed 2) Oracle…