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    • Delay activity via REST API

    in Field Service 6 comments

    Summary:

    Facing issue when using "delayUntilTime" via REST API when date is next day

    Content (please ensure you mask any confidential information):

    Scenario: Need to delay activity and technician is having overnight shift.

    Using the API to update the delay: /rest/ofscCore/v1/activities/{activityId}/custom-actions/delay

    The "delayMinutes" is not for us and we can only use "delayUntilTime".

    Tech A is working on activity and it is 11pm. Technician wants to add 4 hour delay. Now the date changes to next day and the REST API does not update the delay.

    We are using single day activities and donot have segmented activities.

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