Category 234
Discussion List
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We require support in the configuration and implementation of Oracle Digital Customer Service.Hello team, We are generating the mandatory configuration activities for the digital customer service application. Specifically in the activity: Set up oracle visual bui…Ninoska Cano-Oracle 41 views 3 comments 0 points Most recent by Ninoska Cano-Oracle Digital Customer Service -
Prepopulate User data in chat inlay - Engagement Engine RulesSummary: I am trying to prepopulate user data in chat inlay via Engagement engine but it's not populating value from JavaScript variable to Email launch field. Can you p…Anushree Gandhi 0304 52 views 8 comments 0 points Most recent by Anoop Kuncheria-Oracle Digital Customer Service -
User CreationHi, Do we have any standard UI to create self service user by admin or CSR team in fusion application? Customer want to rollout to small business first. They want to cre…Mohana Gopal S-Oracle 31 views 3 comments 0 points Most recent by Mohana Gopal S-Oracle Digital Customer Service -
Does Customer Self Service User has access to custom objectsSummary: Does the self service user has a restriction in calling the custom object from the script written in SR object Content (required): Need to automatically create …Jaison Joseph-Oracle 21 views 1 comment 0 points Most recent by Mohana Gopal S-Oracle Digital Customer Service
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Oracle B2B Service version and Visual builder application template versionContent Hi Team, Based on the below document, it say the template that we select to create a application much match with the corresponding B2B service version. If the B2…