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Oracle B2B Service version and Visual builder application template version

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edited May 12, 2022 6:48PM in Digital Customer Service 4 comments

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Hi Team,

Based on the below document, it say the template that we select to create a application much match with the corresponding B2B service version.

If the B2B service was in 21b while implementing and 21B template was selected, and after few months if B2B service is upgraded to 21C how will visual builder application react.

Will it be automatically upgraded or how do we know what the process is.

 

Document  : https://docs.oracle.com/en/cloud/saas/b2b-service/21c/faids/create-a-basic-digital-customer-service-application.html#FAIDS2407911

Thanks and Regards,

Sruthi

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