Discussion List

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  Create system notification for agent when customer sends a new chat message

  Summary: Whenever a new chat message came from End-User in B2C Service, Agent Desktop icon will blink to notify the Agent. This behaviour is not available in Agent Brows…

  fasna_i-Oracle 94 views 0 comments 1 point Started by fasna_i-Oracle Mar 18, 2025 10:58AM Communication Channels
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  How to extract "XML Delivery Status" of "Manage Transactions" Screen in an SQL query

  Hi, I need to extract the information of the "XML Delivery Status" that is in "Manage Transactions" Screen in SQL for a customised report. I have not found it in any Ora…

  Received Response

  Laurent Wernet 212 views 5 comments 0 points Most recent by ArnoldNava Mar 17, 2025 9:56AMReceivables & Collections
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  How to load Local language name for candidate profile

  Summary: Am trying to load local language name(Chinese) for candidate profile with the below HDL but its throwing error "The value of the attribute NameType isn't valid.…

  Received Response

  Soumya B N 3 views 1 comment 0 points Most recent by Deaconu Constantin Valentin-Oracle Mar 12, 2025 2:21PMHuman Capital Management