Category 42
Discussion List
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Default LeadsHi, When I open the leads landing page it opens with the list as My Open Leads but how could I default to Default Leads
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Questions on custom objectsWe need to store master data for some custom integrations. We do not want to pay for DBCS or ATP Database. Can we use custom objects in Oracle SAAS for this purpose? Are…
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Why the Custom Subject Area is not showing country field for reporting?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: I'm having trouble with a specific field when building a custom su…Ionel Spaloghe-Support-Oracle 41 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales
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How to disable any data synchronization from CX Sales to Office 365, but sync only from O365 to OSC?** This post was created as part of a How to Service request (SR) Release: 22A Summary of the question: How to disable any data synchronization from CX Sales to Office 3…
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How to run the Lead Territory Assignment process automaticallySummary: Currently when a Lead record is created we are running the Lead Territory assignment process manually. The business case scenario is when a record gets created …
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Can we delete/purge parties data?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: We have a requirement to delete parties data that are inactive in …Ionel Spaloghe-Support-Oracle 31 views 1 comment 0 points Most recent by Ionel Spaloghe-Support-Oracle Sales
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Currency in LeadsHi, How is the currency defaulted in Leads screen as few users from US Business Unit can still see GBP as default in Leads screen Thanks
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How can the budget be allocated to multiple partners?**This post was created as part of a How to Service Request (SR) Release: [11.13.21.10.0] Summary of the question: MDF Budget create layout has Type field the following …
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Multiple currencies in quotesSummary: Hi team, does any one know the follow request that the ITIS partner of the our ICONTEC client has about the sales product: they are going to implement Sales in …Diana Carolina Castellanos -Oracle 1 view 1 comment 0 points Most recent by Oana Grigorie - Support-Oracle Sales
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Securing Oracle CX Cloud IntegrationsSummary: We have some integrations in place which are using basic authentication to connect to Oracle CX Cloud (INBOUND). We have one dedicated user for these Integratio…
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How to configure Hierarchy relationship from Account to Address?**This post was created as part of a How to Service Request (SR) Release: 11.13.22.01.0 Summary of the question: Currently customer is using customer Hierarchy to Model …
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How to sum minutes in a datetime field using Groovy?**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: We are writing a groovy script and need to sum the minutes in a da…Tony Phetbourom-Support-Oracle 31 views 1 comment 0 points Most recent by Andrei Stan-Support-Oracle Sales
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Width and Height of Text BoxHi, I have created custom text box with multi-line option is there any feature to change the height and width of text box Thanks
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How to migrate custom object from one instance to another?This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Customer questions, how to migrate the custom objects from…
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Where is the Primary flag attribute data stored for the Account Contacts**This post was created as part of a How to Service Request (SR) Release: 22A Summary of the question: Requesting you to please help in identifying the BICC Data store d…Umamaheswarareddy Ambati-Support-Oracle 41 views 3 comments 0 points Most recent by Vivek Gautam Sales
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Reporting HierarchyHi, Global Sales goes to VP as this is parent org. Then the following org goes to level 16, 15, 14….till 1 as 16 levels Assume that I have created org structure as in wh…
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What is available for migrating Incentive Compensation between environments ?**This post was created as part of a How to Service Request (SR) Release: 21D Summary of the question: What is the best way to migrate entire elements (Plans, Components…Kim Vu-Support-Oracle 23 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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How to inactive non-primary classifications assigned to Accounts?**This post was created as part of a How to Service Request (SR) Release: 11.13.21.10.0 Summary of the question: Business decided to inactivate the non-primary classific…Manoj Kumar-Support-Oracle 21 views 1 comment 0 points Most recent by Manoj Kumar-Support-Oracle Sales
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Is it possible to disable the object triggers when updating Account using WebServices(REST API)?Summary: When I update Account data using WebServices(REST API), the Account object trigger is fired. Is it possible to disable the object triggers when update Account u…
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Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI?Summary: Is there a way to Update the Address Effective Date in HZ_LOCATIONS through the UI? The field is blank in many cases after reviewing data. Content (required): I…Stephen Johnson-Oracle 31 views 1 comment 0 points Most recent by Nicoleta Chiru-Support-Oracle Sales
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Sales Analytics DashboardHi, Kindly help me out where does the configuration need to be done to setup the hierarchy to be displayed in Sales Analysis Dashboard report For eg I need John in Globa…
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How to mark the phone location on Appointments on CX Sales Cloud MobileQuestion: How to mark the phone location on Appointments on CX Sales Cloud Mobile **This post was created as part of a How to Service Request (SR) Release: Cloud version…
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best way to add or substract hoursSummary: How is the best way to add or substract hours in groovy Content (required): Recently we created a script to calculate the actual date and the day before to send…
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There's possibility to perform massive test load to check CX Sales performances?Summary: Massive load for performance test Content (required): I would know if there's a framework or tool able to test on massive way CX Sales UI's in order to check on…
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There's a downtime during CX Sales deployment?Summary: CX Sales Deployment Content (required): Hi all, this is just to know if CX Sales application can be access during a CX Sales deployment, specifically during CSM…
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Global Search Displaying Inactive Deleted ObjectsSummary: Oracle sales cloud shows inactive/merged contact records in global search Content (required): Oracle sales cloud shows inactive/merged records in global search.…
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Get the value of "SiteuseType" before user makes the updateSummary: Get the value of "SiteuseType" before user makes the update Content (required): I have a "BeforeUpdate" trigger wherein I am trying to validate if the user is t…
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CX Sales - turn off auto setting of close date when importing dataSummary: We are importing opportunities from another system that have estimated close dates. When we import open opportunities into CX Sales that have existing close dat…
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Lookup Type of competitorHi, I would like to create custom FCL field and need to know what is the lookup type so I can add this. Please let me know Thanks
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Win/Loss Reason fieldHi, Win/Loss reason field is available in layout but not getting displayed in the opportunity page Opportunity page