Category 42
Discussion List
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Change "From Email Address" for Object WorkflowsSummary: We will be using Object workflows to send email to external customers and partners/agents and would like to have from email address either the owner of object r… -
Update Smart Action - part 2.Summary: Content (required): One of the custom fields I added to the Opportunity update page is a DCL configured using an Adaptive Picker component. It works as expected… -
How to add CSS style to cell in sales lead landing pageSummary: Hello, We want to add a css background color to Oracle sales lead status field. So for instance, when status of lead is unqualified, we want the background colo…
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Need REST API details to Create Purchase Orders based on Requisition NumberSummary: Need REST API details to Create Purchase Orders based on Requisition Number, Not able to find the REST API in Oracle document. Please do provide the Request Pay… -
Issue with Displaying Descriptive Flexfields in the Creation Layout Page for AdressesSummary: Descriptive Flexfields in the Creation Layout Page for Adresses are not displayed. On the Detail Layout Page there are displayed as intended. Content (required)…
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Calculate distance between 2 addresses (Postal Address or Latitude/Longitude)Summary: We would like to calculate the distance by road between 2 addresses. We have postal addresses as well as Latitude and Longitude available. Content (required): W…
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How is it possible to omit steps in the Digital Customer Service using azure login process?We implemented a Digital Customer Services (DCS) template that uses authentication through Azure. using a policy in the SSO, the user has to enter their email address an…
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How to download document from Team Center Application(Third Party Application)Summary: Our customer using Team center Application it is a third-Party application to store document. Currently customer using Licensee Application to download those do…
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How to use Get function to call Third party ApplicationSummary: please let me know how to use get function in groovy to calling from third party application Content (required): Version (include the version you are using, if …
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How can I get a REST notification after completing an import activity?Summary: Content (required): I am testing create import activity service REST API to update accounts via API. An external API was registered which is located in OIC and … -
Deep link of order creation pageSummary: We need to create a mashup for creating order. Can you provide the deep link of order creation page.
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Unable to do auto save on URL source in Action or LinkSummary: We are using below script in Action and links. It will navigate to CPQ from OSC. Here we are using Type as Action and Source as URL Once we click on our Action(…
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How to get time zone based on ZIP code on Account UI Page ?Business wants to display TIME ZONE of an account based on its ZIPCODE from Address. So suppose a account Zip Code is 77219 for Address ( PO BOX 130548,HOUSTON, TEXAS HA…
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Customer wants to create Sales Order from oracle B2B sales cloud Account.Summary: The customer want to create an order from oracle B2B Sales Cloud Account. They want to create order from Account details page like we are creating an opportunit…
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I would like what is available for CX and its integration with Artificial IntelligentI would like to know how CX is being integrated with artificial intelligence and what future CX products will have these characteristics. If you can please provide some …
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New Saved Search is not reflecting for All usersSummary: New Saved Search is not reflecting for All users Content (required): We tried to add a field to the Search Criteria for a custom object and Save it. This search…
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What is the DB Audit table name for Opportunity Object in CX Sales?Summary: What is the DB Audit table name for Opportunity Object in CX Sales? Content (required): Hello Team, I am looking for the Audit DB Table name for Opportunity ent… -
CX Sales Mobile App - Opportunity AssessmentsSummary: Opportunity Assessment feature in CX Sales Mobile app missing Content (required): We are looking to make use of the CX mobile app but there is one key feature i…
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Add in opportunity object the dynamic choice list Fields regarding ERP EntityIs it possible to add on opportunity object dynamic choice list field regarding ERP Entity? Customer Bill-to Customer Bill-to Site In subscription we have out the box th…
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Force user to use existing contact in systemSummary: Hi Team , I have enabled duplicate identification for contact and real time identification of duplicates. So when user tries to create a contact and system find…
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how to get the number of user licenses in oracle cx cloudSummary: Content (required): Version (include the version you are using, if applicable): Code Snippet (add any code snippets that support your topic, if applicable):
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Industry SIC code Classification CategoryWhat is the best practice on implementing and utilizing the 8 digit extended SIC codes ? Only the 1987 SIC (4 digit) option is available in the Classification Category.
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Page layout not working as expectedSummary: We are using two icons 'Procurement' and 'Authorization Requests' taking copy of opportunity object. We have to differentiate the details layout for both based …
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Need to get SiteuseId's from account address to opportunitySummary: We need SiteUsedId's from account address level. Under one single addresses there will be multiple site use id's. We need those id's. I have attached the screen…
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How to update organization via apiSummary: We are working on automating processes and have the requirement to update 'Organization' information which sits in the hr_organization_information_f table. I ha…
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Can we set the URL field in Accounts > Profile to be a required field?Summary: Set URL Field in Accounts -> Profile to be required or at least show an error message when not populated? Content (required): We are trying to set the URL Field…
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getting error while removing 'create supplier' task from the supplier screen through sandboxSummary: An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 18, Server Domain: F…
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Need payload to update Customer contact point for the existing Customer via APISummary: I am able to create Customer via API and able to create the contact Points also, but for the existing customer which is not having Customer Contact point for th…
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Getting an error while invoking FoundationPartiesPersonService API to create a party of type PERSONHi, We are using /crmService/FoundationPartiesPersonService?WSDL SOAP API to create a party of type PERSON for Cusotmer contact. But when we invoke this API it fails wit… -
Audit Policy Best PracticeSummary: User wants to enable Audit for all fields on most of OOTB sales objects and custom objects. I have a concern with the performance implications if we enable so m…