Category 449
Discussion List
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Accrue for Tier 1 with 0% accrual.. Client wants to accrue prior to giant adjustment AccrualSummary: Client has the following Volume Rebate Program Tiers: 0-500k 0% 500k-1M 2% 1M+ 3% Scenario: It will takes months for the customer to reach the 500k minimum amou… -
How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…
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Creating charge components of QP_ACCRUAL typeAll, We have and issue in calculating accruals for Program in CHRM module for Ship & Debit types All the orders are created from CPQ and the pricing source is also from …
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Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced SOs?Summary: Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced Sales orders? We want to use sales order EFF as custom qualifier a…J. McCracken 14 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting FlagSummary: Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting Flag Content (please ensure you mask any confidential information): Whenever we…Abhishek Sinha 21 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Qualify Supplier Ship and Debit Program based on Requested Arrival DateHi Everyone, We have a requirement to qualify Date Context SSD programs based on the Requested Arrival Date on the Sales Order. However, as per the standard Ship and Deb…
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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Unable to search item in volume programsSummary: Unable to search items in volume programs. The same item is searchable in other programs/types, Lumpsum, and Customer Promotion. Content (please ensure you mask…Sandeep Adatrow 41 views 11 comments 0 points Most recent by Victor Martin Channel Revenue Management
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source claim number is not AP invoice numberSummary: So when creating a manual claim for Customer Channel programs we enter "source Claim number" as the supplier invoice number. It is supposed that AP invoice is c… -
ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …
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Wrong Program was associated during claim and settled, Options to correct?Summary: The wrong program was chosen for association during claim processing and is settled. For example, a volume program was associated in the claim instead the lump …
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Cannot select any item while creating lumpsum programSummary: While creating a customer program I cannot select any item. This has been working in Test environments but now in PROD it does not select anything. We have run …
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How can the program owner be notified when the program estimated amount is earned and accruedSummary: Client want a notification to be sent to the program owner when a customer promotional program esitmated amount is earned and accrued for a program. Is there an…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Channel Revenue ManagementI have a question where when we are creating supplier programs for rebate accruals - do we have an excel upload feature where we can load all the items and the associate…
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 13 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Load Transaction ESS job completing in WarningSummary: Team, Load Transactions ESS job is completing in warning. There is no details reason mentioned in the log file. It is happening for one business unit and not wo…Sandeep Gutha 21 views 5 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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What custom qualifiers are supported with Customer Promotion Program and Customer Volume ProgramSummary: What custom qualifiers are supported with Customer Promotion Program and Customer Volume Program? The elibility attributes read as Customer, Bill To, Ship To, O…J. McCracken 21 views 6 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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channelCustomerCheckbookBalances API doesn't return any dataSummary: I am trying to use /fscmRestApi/cjmRest/channelCustomerCheckbookBalances?DataForCode=ORA_CUSTOMER_BAL&BusinessUnit=****, but it's not returning any info that I …
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How to auto approve a Customer Claim when the submitted user is part of the approval group?In customer claim approvals, we have configured parallel approval rules in which approval groups are assigned based on the BU, Claim Value and Claim Reason. The submitte…
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…J. McCracken 31 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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REST API Customer Claim created successfully but cannot see it in UISummary: Hi, I have created a customer claim using REST API. It says claim has been created successfully and can see in response the Claim number. See attached request a…Victor Martin 31 views 7 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…Abhishek Sinha 292 views 39 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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How to transfer attachments from Channel Claims to AR/AP InvoiceSummary: How to transfer attachments from Channel Claims to AR/AP Invoice Content (please ensure you mask any confidential information): We have a requirement to transfe…Abhishek Sinha 1 view 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…Amit B Satarkar 51 views 9 comments 0 points Most recent by Alex D-Oracle Channel Revenue Management
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Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 41 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …Mathew Thomas93 21 views 6 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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All the catalogs are not available in Channel SettingsSummary: Hi Team, In the customer channel catalog setting we are not able to see all the catalogs available. Do we need to add these catalogs in any setup. Content (plea…