Category 449
Discussion List
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How does Accrual process for return work in Ship and Debit Program?Hi, If a Sales Order (SO) has been created for a customer with an SSD rebate program applied, and a Return Material Authorization (RMA) is subsequently created for the s… -
How to update Item Rates in Customer ProgramSummary: We have a requirement to update Item Rates in an existing Active Customer Program Content (please ensure you mask any confidential information): When we open an…Abhishek Sinha 11 views 8 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Can users be restricted to only see claims where they are the claim owner and not update claim ownerSummary: The AR lead should be able to assign claim owners, but the claim owner should only be able to see claims they are assinged and not be able to reassign claims to…
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Update Customer Promotion and Volume Based Program Accrual calculationSummary: Requirement - Let's say, Customer Promotion Program is defined for an item with 2% accruals. Now, after few months, it was identified that correct accrual is 3%… -
Usage of Program Owner in Customer ProgramSummary: Usage of Program Owner in Customer Program Content (please ensure you mask any confidential information): We are creating several Customer Programs for our Chan…Abhishek Sinha 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enter Future Start date for Lumpsum ProgramSummary: How to enter Future Start date for Lumpsum Program Content (please ensure you mask any confidential information): We are trying to create a Lumpsum Program for …
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How to bring the starting balance of Customer Programs for ConversionSummary: How to bring the starting balance of Customer Programs for Conversion Content (please ensure you mask any confidential information): We are converting many open…Abhishek Sinha 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Promotion Program to consider Gross SalesSummary: We have a requirement where Customer Channel Programs should accrue based on Gross Sales (i.e. Credit Memos / Returns should not be considered). So, we are look…
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Can the estimated amount field in the Customer Channel Programs be Optional?Summary: We have a requirement that Estimated Amount field in the Customer channel Program should not be mandatory. Channel Program Managers don't want to enter amount e…
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Is it possible to Copy existing Customer Channel Program?Summary: We have a requirement where programs are renewed in the next fiscal year. For user convenience, we are looking for a copy / duplicate functionality to create ne…Ramprasad 15 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Define Customer Lumpsum Program for different Item categoriesSummary: There is a requirement to bifurcate lumpsum accrual based on item category. Is there any functionality part of product roadmap? Content (please ensure you mask …Ramprasad 11 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Which type of Customer Program to be used for Sales Order Amount based ProgramSummary: Which type of Customer Program to be used for Sales Order Amount based Content (please ensure you mask any confidential information): We have a requirement to g…Abhishek Sinha 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Order Management and ChRM integrationSummary: Is OM integrated to ChRM? As far as I am ready ChRM gets csv data from Sales Order Invoices. So it seems to me there is no integration between both modules and … -
Customer Channel Management for Retailers where there is no SO nor invoicesSummary: Hi, My company is selling goods to Distributors (Mainly Amazon) and Distributors, like Amazon, are selling those goods to Retailers. In this case the only Sales…
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Claim Approval and Action History in Channel Revenue ManagementSummary: How to View the Claim Approval Action History in Channel Revenue Management Content (please ensure you mask any confidential information): In Channel Revenue ma…
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Unable to Submit Supplier Program due to ErrorSummary: When submitting the Supplier Program getting below error You can't activate this program because the Get Eligible Programs algorithm version 1 isn't current. Co…Satya Ganti-Oracle 51 views 5 comments 0 points Most recent by Victor Martin Channel Revenue Management -
REST API for Promotional Claims in Customer Channel Revenue ManagementSummary: Is there any way to integrate Promotional Claims in Customer Channel Revenue Management? We have a requirement where the Customer will initiate the promotional …
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User Defined Attributes in supplier program not accruing.Summary: I defined the UDA (PIM Level) and assigned the value to the item as expected. I then created a Supplier Rebate Program with the same UDA Code as the one assigne…
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Can we consolidate accruals generated across terminated progams into the active onesSummary: Can we consolidate accruals generated across terminated customer programs into the active ones Content (please ensure you mask any confidential information): We…Abhishek Sinha 11 views 2 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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How to Restrict User to View the Claim which is created by himselfSummary:i Team, I hope you're doing well. I wanted to discuss a concern raised by our customer who is currently using the Deduction & Settlement module and manually crea…
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Not able to define Customer Channel PRogram based on Item CategorySummary: I am trying to define Customer Channel - Promotion Program based on Item Category. When I am saving the record, Category is going blank. Followed 12,13 and 14 S…
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Difference between Deductions and Settlement and Customer Channel ManagementSummary: Hi, Quick an easy question. I am struggling to understand what is the difference between Deductions and Settlement and Customer Channel management. They are hav…
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How can i restrict a user from updating the Override Transaction date field in deductionsSummary: How can i remove or freeze certain fields in the claims/deductions redwood UI page ? Content (please ensure you mask any confidential information Hi @Ranjith-Or…Mathew Thomas93 11 views 4 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Incorrect Accrual Calculations for Customer Program based on Item CategorySummary: X item is assigned to AUD category but the other item Y is not assigned this category. Still, accruals are getting calculated as below – Item Price X - 20 Item …
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Unable to select Stepped calculation method in Customer Annual ProgramSummary: As part of 24C, Stepped calculation is now available in the Customer Annual Program but when I tried to create a program type in 24C for the customer annual pro…
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Sales Cloud consumer goods vs Channel Revenue MgmtSummary: Hi, My customer has bought licenses like 3 years ago for Oracle Sales Cloud and Consumer goods vertical to handle all related ti promotions, claims, budget, fun…Victor Martin 12 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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How to enable DFF on Customer Promotion Program ProductSummary: How to enable DFF on Customer Promotion Program Product Content (please ensure you mask any confidential information): How to enable DFF on Program Product Leve…Abhishek Sinha 12 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
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Drill down or Claim reference not available on the On-Account Credit MemoSummary: At the time of claim settlement we chosen On-Account credit memo and selected the Open Credit memo and applied. On completion of settlement Open Credit Memo was…Vijay C Gajawada 51 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Unable to find Purchase Order information in Supplier Annual Rebate CheckbookSummary: Unable to find Purchase Order information in Supplier Annual Rebate Checkbook. In flat rate program checkbook, purchase order is visible when the invoice data i…
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Can BPM Approval rules be configured for supplier rebates ?Summary: I have enabled the supplier channel management and is not able to see any features under supplier channel management for the BPM Approvals. Also i dont see the …Mathew Thomas93 3 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management