Category 449
Discussion List
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Claims are not settled due to conversion rate and type errorSummary: @Ranjith-Oracle Claims/Deductions are unable settle due to error in Settle Customer Claims program as below. Transaction is being performed for US ledger and cu…Chaitra Aravind Katti 21 views 2 comments 0 points Most recent by Chaitra Aravind Katti Channel Revenue Management -
Ship_To_Country Custom Qualifier not available in Customer Channel program TypeSummary: We have a client requirement to exclude certain transactions based on City,State etc. So going through the oracle document which gives n an example of Ship_To_C…Rakesh Viswambharan 21 views 9 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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ChRM Channel Revenue Management tier error when attempting to submit the customer programSummary: The customer program is receiving an error when attempting to submit the rebate program under Customer Channel Management. The error code is (CJM-6135358). The …Kamohelo Leqele-Oracle 11 views 6 comments 0 points Most recent by Kamohelo Leqele-Oracle Channel Revenue Management -
Accruals for different Supplier (Distributor and OEM/Manufacturer)Summary: Oracle is implemented in a company X, that is a retailer to Customers C1, C2 and C3. There is an agreement between Customers and OEM (Manufacturers) of rebates.…Raul Rodrigo-Oracle 21 views 3 comments 0 points Most recent by Raul Rodrigo-Oracle Channel Revenue Management -
Is it possible to restrict associated accruals to same Bill to on the claim?Summary: When associating accruals on a claim, the accruals earned by a different bill to than the one on the claim are available to associate. Is it possible to restric…J. McCracken 21 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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How to calculate Brokerage Commission in ChRM for fully Paid AR InvoicesSummary: We have a client requirement to calculation commission only on fully paid AR Invoices and this commission amount has to be paid to a broker who will be set set …Rakesh Viswambharan 25 views 4 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Impossible to add a new program qualifier in channel revenue managementSummary: Hello, I tried to add a new qualifier in channel revenue management. Used documentation : How to Set Up Custom Qualifiers Based on Sales Invoice Header Descript…
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More filters are not showing in search for programs and claimsWhen we come to deductions and program claims search field doesn't show the filters /More filters that we can apply. When reviewed in lower version(25A) its working. Cur…Chaitra Aravind Katti 2 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accruals based on purchase from one supplier but paying to other supplierSummary: We have a following scenario - Scenario: Royalty based on Purchase Supplier: A Licensor 1: L1 Licensor 2: L2 Item: X Royalty Amount 100 - L1; 90 - L2 Royalty pa…Ramprasad 22 views 2 comments 0 points Most recent by Raul Rodrigo-Oracle Channel Revenue Management -
Ship and Debit Program related issuesSummary: Ship and Debit Program related issues Content (please ensure you mask any confidential information): S&D program is setup, it is automatically applied on line a…Deepti Bharadwaj 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Unable to view SSD programs on OM Redwood UISummary: Hi, While creating a Sales Order in the Redwood UI, I am unable to see the Supplier Ship and Debit (SSD) programs being applied at the sales order line level. H…
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Customer Program type to calculate accrual based on Sell Price with manual adjustments allowedSummary: We have a requirement for a customer program where accrual is calculated based on Sell Price (rather than list price) and manual adjustments are enabled. There …
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Settle Customer Claims Execution Report Error: Enter conversion rate informationSummary: Cannot create claim in currency different than ledger currency although currencies are defined in corporate & its default Channel Currency Conversion Type profi…
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Manage batches UI in Channel not showing anythingSummary: I have loaded the Channel batch transactions as the data exists in CJM_DOCUMENT_LINES_ALL but do not see anything in Manage Batches UI. Content (please ensure y…Rakesh Viswambharan 22 views 6 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Can Channel Rebate be based on AR Invoice Amount or AR Inv Line AmountSummary: How do we calculate the Rebate based of the Invoice Amount or Invoice Line Amount which is our clients requirement. As per the documentation, the rebate calcula…Rakesh Viswambharan 1 view 2 comments 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Any documentation available for non-promotional claim accounting?Summary: For non-promotional, Where do we map the GL account associated to the claim investigation activity? Content (please ensure you mask any confidential information…J. McCracken 11 views 1 comment 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
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Qualify Customer Program Custom Qualifier based on Sales Order Header EFFHi, We have a requirement to use a custom qualifier in the Customer Rebate Program, where qualification will be based on a Sales Order Header Extensible Flexfield (EFF).…
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Sales Incentives not applied to Sales OrderSummary: I have created couple of as programs in Channel as there are Program Types for a customer and bill to site for two Item qualifiers but none of them is getting a…Rakesh Viswambharan 109 views 6 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Settle Invoice related claim with accrual from volume rebateWhen creating a claim from receipt using the "Create Channel Revenue claim option", we are unable to select the promotional radio button to apply an earned accrual from …
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What is the best practice for Displaying available accruals outside of Channel revenue management?Summary: If the earned/available accruals need to be displayed to a 3rd party application to make it more visible to sales reps and customers to drive sales, what is the…
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Customer Channel Program accruals is not working based on Custom QualifierSummary: I have set up custom qualifier in the Customer Channel Program based on following document. https://docs.oracle.com/en/cloud/saas/supply-chain-and-manufacturing…Jyotendrasinh 94 views 11 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Manual adjustment table & DFFSummary: When we create manual adjustment and submit it, we are able to see the record in CJM_CUSTOMER_ACCRUALS_ALL but no data in the CJM_MANUAL_ADJUSTMENTS_ALL_B & CJM…Karuna Gupta 32 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Program creation doesn't throw any error on duplicate program creationSummary: Customer Program creation doesn't throw any error on duplicate program creation Content (please ensure you mask any confidential information): We have a require…Abhishek Sinha 24 views 7 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Is it possible to setup Customer program based on invoice being paid on time?Summary: If the customer pays their invoices on time, abiding to the payment terms, would like to reward the customer with a rebate for on time payments. Is it possible …J. McCracken 1 view 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Level of Accrue To for Customer Claim AssociationsSummary: When setting up a customer program, if we set it at customer level, will the accruals still be seperated out by bill to if we have multiple Bill To's associated…
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N/AN/AAbhishek Sinha 11 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Not able to find order/invoice number in customer transactions exported from the checkbookSummary: While exporting the customer transactions from the checkbook, the order & invoice fields are blank. Content (please ensure you mask any confidential information…Sriman Ravi Narayan 11 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Accounting entries for Channel Manual AdjustmentsSummary: Accounting entries for Channel Manual Adjustments Content (please ensure you mask any confidential information): Which setup controls the accounting for Manual …Abhishek Sinha 13 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Is there an option to automatically create claims in channel revenue management?Summary: After defining, approving, and running active programs, is there an option for the claims to be automatically generated based on the maximum earned amount? The …Sriman Ravi Narayan 11 views 2 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management