Category 449
Discussion List
-
How to transfer attachments from Channel Claims to AR/AP InvoiceSummary: How to transfer attachments from Channel Claims to AR/AP Invoice Content (please ensure you mask any confidential information): We have a requirement to transfe…Abhishek Sinha 1 view 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management -
Unable to Submit Channel Customer Claim using REST APISummary: We have a requirement to add Settlement Lines to a Channel Customer Claim and then Submit it to change the status to "Settlement Pending" using APIs. We are abl…Amit B Satarkar 53 views 9 comments 0 points Most recent by Alex D-Oracle Channel Revenue Management
-
Claim approval rules for Canadian Business unit based on USDSummary: How to configure a claim and customer program approvals in Channel Revenue for Canadian Business Unit where the functional currency is CAD to have the approval …Mathew Thomas93 43 views 11 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
-
What is the maximum number of claims that can be exported from dashboardSummary: I am trying to export the claims dashboard and is able to pull only 10000 claims, there are more than 10k claims which are open and need to be exported. Is the …Mathew Thomas93 21 views 6 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
-
All the catalogs are not available in Channel SettingsSummary: Hi Team, In the customer channel catalog setting we are not able to see all the catalogs available. Do we need to add these catalogs in any setup. Content (plea…
-
Unable to see the Promotion details in SalesSummary: Have created the PRogram and specific to a Customer, but during sales order i am not able to see any incentives/ promotion details. Content (please ensure you m… -
How to remove Catalog from Pricing parameters?Summary: In Manage Pricing parameters, we are trying to remove a catalog from the Product catalogs parameter. When attempting to delete we are prompted with an error "Ca…
-
How is currency conversion rate type defaulted for Channel revenue management Supplier InvoicesWe want to understand how currency conversion rate type get defaulted when Channel programs and accruals are created in currencies different than the functional currency…
-
Customer trade profile creation for all customersIs there any current or in future release which will have ability to create customer trade profile for group of customers or all customers instead of creating for each. …Chaitra Aravind Katti 12 views 2 comments 0 points Most recent by Alex D-Oracle Channel Revenue Management
-
How to delete Claims without CancellationSummary: How to delete Claims without Cancellation Content (please ensure you mask any confidential information): We are looking to delete claims till the time it is not…Abhishek Sinha 21 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
Purge channel batch from Import ActivitiesHow to Purge channel batch from Import Activities which are completed with errors? When try to upload file ….example in the above screenshot…from the batch "SCRB1" , I g…Ajith Kumar A 2 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
SLA to derive location segment for customer accrualsSummary: Client has requirement to update the location segment for the customer accrual JE based on the inventory org of the sales order line (org where the product ship…
-
Promotional Settlement Type is asking for supplier detailsSummary: Hi Team, We are creating a manual claim and trying to associate it to a customer program by selecting Settlement type as promotional. When we try to add the set…
-
Ability to Auto Approve if the submitter and Approver are sameSummary: In Channel revenue management Channel Claims Approval Task, we are looking for a auto approval feature if the submitter and approver are the same. Can this be a…Mathew Thomas93 17 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALLSummary: What column in CJM_DOCUMENT_BATCHES_ALL that links to records in CJM_DOCUMENT_HEADERS_ALL I am trying to query all records in the CJM_DOCUMENT_HEADERS_ALL for a…Rakesh Viswambharan 4 views 0 comments 0 points Started by Rakesh Viswambharan Channel Revenue Management
-
Ability to export Program from UISummary: Ability to export Program and Claims from UI Content (please ensure you mask any confidential information): We are looking to export the Programs from UI simila…Abhishek Sinha 12 views 4 comments 0 points Most recent by Abhishek Sinha Channel Revenue Management
-
How does the customer profitability impacted due to Sell side Channel revenue programs?Typically, the customer promotions rebates accruals and claim generation happen at a later date ( post invoicing of Sales order). How and when does the customer rebates …
-
How to adjust accruals for volume based program?Volume based programs do not allow manual adjustments to correct accrual balances. What is the work around for this? For ex, Would we create a manual journal entry again…
-
Settle Customer Claims - Unexpected error. An unexpected error has occurred.Summary: When running Settle Customer Claims, We are getting: Unexpected error. An unexpected error has occurred. No further information is given. Any guidance on what t…J. McCracken 56 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
Sales person & Purchase Order details missing in the Program earned extractSummary: We have created sales order with the sales person information and PO number and used this sales order to create accruals for a customer program. The accruals ar…Mathew Thomas93 11 views 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
How to automatically apply Credit Memos created from Promotional ClaimsSummary: Is there a way to have Credit Memos created from Promotional Claims automatically applied to AR Transactions? The client has Claims which is settled via Credit …Rakesh Viswambharan 13 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
Is custom settlement method applicable for deductions ?Summary: Custome settlement method as per the implementation guide is mentioned for manual claims. Can anyone confirm if there is an option to leverage it for settlement…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
-
How to generate AR Invoice against ClaimsSummary: How to generate AR Invoice against Claims Content (please ensure you mask any confidential information): We are trying to understand how to create AR Invoices a…Abhishek Sinha 52 views 10 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
Ability to Use Memo line while mass settling claims from front end in Deductions and SettlementSummary: I am able to use memo line when I create an Credit Memo - On Account Settlement method of 1 claim but when trying to settle multiple claims at once, I am only g…Justinfolan 11 views 1 comment 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
Categories Exclusions not working in customer volume programSummary: Requirement: Customer volume program needs to exclude items from the categories selected. Test case: We are using a catalog called Brand..with 3 levels ..Brand …Sandeep Adatrow 1 view 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
-
DFF from ChRM to AR. Service mapping available?Summary: Hi, I am wondering if we can pass Claim DFF from ChRM to AR. As far as I see only Claim number and associated program name travels from ChRM to AR. Can we use S… -
The value of the GroupAccrualsForClaimAccountingFlag attribute can't be updatedSummary: 25B introduced a new field for Customer Program creation for Grouping Accruals For Claim Accounting flag. Default is populated on the Customer Program Templates…Ross George 31 views 5 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
-
Accrual calcualtion based on quantity for program type Customer promotion programSummary: Is there an option in customer programs to accrue based on quantity, other than Volume programs, which have tiers.? Either in Co-op program type or the Customer…
-
How to exclude Freight from AR Transaction from Accrual calculationSummary: We have a client requirement to calculate Brokerage(Accrual) on AR Invoices net of Freight amt. How do we do that? In ChRM , is there a way we can write formula…Rakesh Viswambharan 1 view 1 comment 0 points Most recent by Rakesh Viswambharan Channel Revenue Management
-
How to automate CSV Channel Batch Upload taskSummary: For Channel Batch upload via CSV file, how do we automate the process? We have different criteria to extract the AR Transactions data like fully paid AR Transac…Rakesh Viswambharan 20 views 1 comment 0 points Most recent by Shankar-B-Oracle Channel Revenue Management