Category 449
Discussion List
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The item's user-defined attribute in customer rebate program type -Customer Volume ProgramSummary: The requirement is to use the item user-defined attribute in the product rules in the program definition. The attribute works for the program type 'Customer Pro…Sandeep Adatrow 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management -
Need to Derive product segment for accounting from item category on customer rebate programSummary: As part of the client's account string, one of the segments is product which aligns with the Item Categories used on the customer rebate program. Item category …J. McCracken 11 views 2 comments 1 point Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Supplier mass rebate adjustmentSummary: Is there way to perform mass rebate adjustment for supplier accruals? Content (please ensure you mask any confidential information): Version (include the versio…Ajith Kumar A 11 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Promotional program approval workflow failing when lumpsum program approval rule existsSummary: Customer is using both Lumpsum Program & Customer Promotional Program The Lumpsum Program approval is based on Task.payload.getCustomerProgramResponse.result.lu…Mathew Thomas93 13 views 2 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Earned accruals export doesn't not show the adjustment detailsSummary: Hi, We are exporting the Earned Accruals to excel from program checkbook and the excel shows the sales invoice details details associated to it . However, it do…
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Submitted Claim in Settlement Pending Status is not displayed in Settle Customer ClaimsSummary: I have submitted a manual claim with Custom Receivables Settlement Method and clicked Submit. The claim goes into Settlement Pending Status, however, when i run…J. McCracken 83 views 19 comments 0 points Most recent by Abhishek Kumar Ranjan Channel Revenue Management
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How to setup sequence of Customer ProgramsSummary: How to setup sequence of Customer Programs Content (please ensure you mask any confidential information): We are enabled several Customer Programs Types. Howeve…Abhishek Sinha 21 views 9 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Accrue for Tier 1 with 0% accrual.. Client wants to accrue prior to giant adjustment AccrualSummary: Client has the following Volume Rebate Program Tiers: 0-500k 0% 500k-1M 2% 1M+ 3% Scenario: It will takes months for the customer to reach the 500k minimum amou…
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customer channel checkbook tablesSummary: Hi, May I know the underlying tables where checkbook information fetches data? are they belonging to ChRM or Finance modules? Or are there calculated values whi…Victor Martin 44 views 5 comments 0 points Most recent by GaganBhatia-OracleDev-Oracle Channel Revenue Management -
Program name search does not workSummary: For customer channel programs, in redwood UI you have the list of all programs created. If I search by specific program name, it does not work. I can filter by …Victor Martin 24 views 6 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Channel customer checkbook balances API failing in VBAFE: You must enter the DataForCode or DataForSummary: I enter the service host but still get the error attempting to download. I have all the security required. What needs to go into DataForCode DataFor Attribute R…
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REST API Customer Claim created successfully but cannot see it in UISummary: Hi, I have created a customer claim using REST API. It says claim has been created successfully and can see in response the Claim number. See attached request a…
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What is the best approach to create an accrual for fixed amount every month for a customerSummary: The client requirement to create an Accrual for a fixed amount every month for a Customer. Now the customer may have more than one promotion for different durat…Rakesh Viswambharan 22 views 8 comments 1 point Most recent by J. McCracken Channel Revenue Management
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Creating charge components of QP_ACCRUAL typeAll, We have and issue in calculating accruals for Program in CHRM module for Ship & Debit types All the orders are created from CPQ and the pricing source is also from …
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Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced SOs?Summary: Do Sales Order Customer Qualifier only apply to SSD programs? Does it work with Load Invoiced Sales orders? We want to use sales order EFF as custom qualifier a…J. McCracken 12 views 3 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting FlagSummary: Customer Accrual Summary Summarized_Flag and Group Accruals for Claim Accounting Flag Content (please ensure you mask any confidential information): Whenever we…Abhishek Sinha 22 views 4 comments 0 points Most recent by Shankar-B-Oracle Channel Revenue Management
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Qualify Supplier Ship and Debit Program based on Requested Arrival DateHi Everyone, We have a requirement to qualify Date Context SSD programs based on the Requested Arrival Date on the Sales Order. However, as per the standard Ship and Deb…
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How to create a Chargeback in Channel RevenueSummary: How to create a Chargeback Invoice Content (please ensure you mask any confidential information): What are the steps required to be followed to generate a charg…
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How to Manual Write-off in Claim for Promotional Settlement?Summary: The attached graphic shows the Settlement method of Manual Write-off supported for Promotional Claim settlement for Channel Revenue, however, we are not seeing …
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source claim number is not AP invoice numberSummary: So when creating a manual claim for Customer Channel programs we enter "source Claim number" as the supplier invoice number. It is supposed that AP invoice is c…
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ETA of Rule based settlement for CHRM ClaimsSummary: Is there rule based settlement on the roadmap for CHRM claims ? Content (please ensure you mask any confidential information): Version (include the version you …Mathew Thomas93 4 views 1 comment 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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Beneficiary for Accruals - Is it possible to accrue to multiple accounts for single sales order?Summary: Client has a scenario where the Bill To and Ship To parties on the sales order are belonging to two different Accounts. Requirement is that the Accrual Account …
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Cannot select any item while creating lumpsum programSummary: While creating a customer program I cannot select any item. This has been working in Test environments but now in PROD it does not select anything. We have run …
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How can the program owner be notified when the program estimated amount is earned and accruedSummary: Client want a notification to be sent to the program owner when a customer promotional program esitmated amount is earned and accrued for a program. Is there an…Mathew Thomas93 11 views 2 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What is the recomended approach for updating the customer trade profile for high volumeSummary: It is required to configure the customer trade profile in channel revenue management for the following Default claim owner for all customers for a particular Bu…Mathew Thomas93 14 views 3 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management
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What custom qualifiers are supported with Customer Promotion Program and Customer Volume ProgramSummary: What custom qualifiers are supported with Customer Promotion Program and Customer Volume Program? The elibility attributes read as Customer, Bill To, Ship To, O…J. McCracken 34 views 6 comments 0 points Most recent by Sriman Ravi Narayan Channel Revenue Management
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channelCustomerCheckbookBalances API doesn't return any dataSummary: I am trying to use /fscmRestApi/cjmRest/channelCustomerCheckbookBalances?DataForCode=ORA_CUSTOMER_BAL&BusinessUnit=****, but it's not returning any info that I …
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How to auto approve a Customer Claim when the submitted user is part of the approval group?In customer claim approvals, we have configured parallel approval rules in which approval groups are assigned based on the BU, Claim Value and Claim Reason. The submitte…
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Customer program Header DFF values not used for Create AccountingSummary: I have created a DFF on the Customer Program Header - CUSTOMER_ATTRIBUTE_CHAR1 that is mapped to an account segment in Mapping Sets. Create Accounting is not us…J. McCracken 39 views 3 comments 0 points Most recent by Ranjith Sundaram-Oracle Channel Revenue Management
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Load Transactions is erroring outSummary: Load Transactions is erroring out without any detailed reason Content (please ensure you mask any confidential information): Load Transactions is erroring out w…Abhishek Sinha 297 views 39 comments 0 points Most recent by Mathew Thomas93 Channel Revenue Management