Category 721
Discussion List
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Calculation Formula Error: The parameter name passed to the API was incorrect or missingWe have a very simple requirement to calculate the remaining balance based on the Budget and Amount. But we are now encountering an error below whenever we submit the IC… -
CX Solution Overview Demos this week on December 11th & 12th!!Register today for our CX Solution Engineering led Solution Overview Demos this week on December 11th & 12th across our Marketing & Sales Unification, Revenue Transforma…Paula Rankin-Oracle 7 views 0 comments 0 points Started by Paula Rankin-Oracle Incentive Compensation -
Issue with User Defined Query to find commission value from previous earnings transactionsSummary: I am trying to find the COMMISSION_VALUE from previous earnings table if there's a match on a transaction id. But for some reason it always retrun Calculation E…Shirley.Q.Motiv 37 views 4 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Compensation end date Field on snapshot not working as expectedParticipant termination Date: 31-May-2024 Role Assignment end date :31-May-2024 Compensation End Date to 31-Aug-2024 Paybatch Created: July-2024 Paysheet for this partic…
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No Columns available in CN_TP_EARNINGS to enable for CalcluationSummary: Trying to enable the SOURCE_TRX_NUMBER for calculation in the CN_TP_EARNINGS table through the Configure Tables and Columns Task in Setup and Maintenance. The u…
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CX Customer Connect Incentive Compensation Showcase: 12/4 @3PM ET!Please Join us on December 4th @ 2PM CT/3PM ET for a live session with our CX SE Solution Experts to gain more insight on how you can drive better business outcomes leve…Paula Rankin-Oracle 23 views 0 comments 0 points Started by Paula Rankin-Oracle Incentive Compensation
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Why is the "Rate Table" tab on Calculation Details blank.The rate inputs tab is blank after the calculationSangeethats 33 views 9 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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is transaction split works in incentive compensation rate ?There is a business requirement, we created a rate table based on that and providing the rate table below From To Rate (%) 0 10000 2 10000 15000 3 15000 99999 4 Now, the…
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Delete Compensation PlanSummary: We are trying to delete a Compensation Plan as it has not been configured correctly and is a duplicate of the other one. However, the deletion is not successful…Shirley.Q.Motiv 17 views 4 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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How to Give Suppliers Access to Incentive Comp ReportingSummary: Need to be able to grant Suppliers access to Incentive Compensation Report. Content (please ensure you mask any confidential information): We have Suppliers who…
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Employee can Delete but cannot withdraw the IndividualSummary: We have a requirment to develop new ICP plan for employee to submit. Have checked during the testing in our dev1 enviornment that the employee can delete the IC…
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Allowing duplicate transaction numbers (multiple credits) for same participantIs there a way to allow duplicate transaction numbers for the same participant? We are using credit override code CNNEC to directly import credit amounts on our transact…
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How to import participant ratesSummary: Getting repeated errors when trying to import participant rates through Import Management Content (please ensure you mask any confidential information): I am tr…
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Monthly CX Solution Overview Demos NOW available!Register today for our CX Solution Engineering led Solution Overview Demos kicking off on November 20th & November 21st across our Marketing & Sales Unification, Revenue…Paula Rankin-Oracle 19 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Standard Customer Fields on TransactionThe standard field for tagging customer "_Sold_To_Customer" on Transaction accepts CUST_ACCOUNT_ID and display value is AccountDescription. Account Description field is …soumyadeep chandra 11 views 3 comments 0 points Most recent by soumyadeep chandra Incentive Compensation -
Use Incentive Capping for each Sales Manager and Sales Director PairWe have a requirement where we need to cap incentive payout for a combination of Sales Manager and Sales Director who are tagged to different plans. For example: Sales M…soumyadeep chandra 19 views 3 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Paysheet stuck in processing statusHi Team, Use Case-We terminated a participant on 31-May-2024, in turn end dating the role assignment to 31-May-2024 but we updated Compensation End Date to 31-Aug-2024 W…Pankaj Balkothe 31 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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How can I find the Compensation Plan Acceptance Date in OTBI for Incentive Compensation (SPM) reportSummary: Hi all, When an individual participant is logged into Incentive Compensation and looks at his plan, he can see the date he accepted the plan in a field called "…Carol Schiffler 14 views 1 comment 1 point Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Is there a parameter that prevents a paysheet if user hasn't accepted his comp planSummary: Is there a parameter that can be set to prevent a paysheet from generating if user hasn't accepted his compensation plan? Content (please ensure you mask any co…Carol Schiffler 11 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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Confirming Future Hires will not be Assigned to Prior Year Compensation PlanSummary: We have a 2024 compensation plan and recently added a 2025 compensation plan. We are not able to add in new participants with 2025 hire dates. The 2025 comp pla…
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Currencies are not automatically convert in worksheetHello, I am facing an issue where currencies are not converting automatically in the compensation worksheet. An employee's 95,000 HKD raise is being subtracted from the …Savvas Karypidis 31 views 2 comments 0 points Most recent by Savvas Karypidis Incentive Compensation -
How to add field to expression groupingSummary: We recently created a Attribute_Number type DFF field and want to bring that for use into the expressions. We have added it via the "Configure Tables and Column…NicolaosDerr 11 views 4 comments 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation
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How can we turn off notifications directly within each specific workflow?How can we turn off notifications directly within each specific workflow, rather than through the BPM Worklist for Paysheets, Plan Approvals, and Disputes
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I have a transaction in 'Credit Error' status - How can i get more details ?Summary: I have a transaction in 'Credit Error' status - How can i get more details about the reasons for this error Content (please ensure you mask any confidential inf…
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Alert : 24C Feature : Pay Multiple Payment Batches Together >>> resolved.Summary: Issue has been reported on the new 24C feature "Pay Multiple Payment Batches Together" . Please hold off using this feature till a code fix has been provided. I…Kim Vu-Support-Oracle 51 views 1 comment 0 points Most recent by Kim Vu-Support-Oracle Incentive Compensation -
Incentive Compensation - How to add Invoice status to Import ERP Transactions as a parameterSummary: We need to bring only paid invoices in as transactions into incentive compensation. We desire to use the built in "Import ERP Transactions" batch job. We need t…
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Sample payload to create qualifying criteria and attribute values in FIC using REST APISummary: Hello, We need to create a qualification criteria and attribute values for the given direct credit rules. I just try the below payload to POST the qualifying cr…Ankit Kumar Singh 41 views 2 comments 0 points Most recent by Ankit Kumar Singh Incentive Compensation
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Page becomes unresponsive on Credit category tabWhenever I am creating Performance Measure and try to add Credit Category then as soon as I click on Credit Category tab, I face the error that Page is unresponsive, and…Juhi Jais 28 views 3 comments 0 points Most recent by Gopikannan Mariappan-Oracle Incentive Compensation
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How to Notify User Compensation plan/Plan/ Paysheet is updated in Fusion Incentive compensationSummary: As I have created a Compensation Plan, plan component, Paysheet, how can I notify User /Participant as they are assigned to Plan, Please refer to page 242. Cont…
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BPM Worklist - Notifications guidanceSummary: I setup the notifications in NotificationForSrpCPApproval to send an email for assignments and completion. On the Admin page, all notifications are turned one a…NicolaosDerr 11 views 1 comment 0 points Most recent by Niladri Roy Chowdhury-Support-Oracle Incentive Compensation