Customer
Discussion List
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How can I create a customers HierarchyDear All My client need to create a customer Hierarchy i tried to do some researches but there's 1 way from the account Hierarchy to create them Is there any other funct… -
Get Customer Account Using REST APISummary: servername/crmRestApi/resources/11.13.18.05/accounts/{PartyNumber} Content (please ensure you mask any confidential information): We get a 404 response when exe… -
Query from customer master with a site addressSummary: From Receivables → Customer Master, we need to have a filter option to query the site based on address. Currently we can make use on only site number to filter …
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Is it possible to update a single field for customer by template?Summary: I need to update the field AutoCash Rule Set that it's in the customer profile, but for several registers. Content (please ensure you mask any confidential info…
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Link multiple customers under one customer in Fusion ReceivablesSummary: I have a requirement in which I need to tag multiple customers into one customer, like a linkage. This is not like a parent-child hierarchy though, but I have t…
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Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDISummary: Which sheets are to be populated in order to load Bank Account at Customer Site using 19 tabs FBDI for the existing customers Please Note: We have tried only po…Rahul Kumar Gupta.-Oracle 11 views 2 comments 0 points Most recent by Deepak Singal Receivables & Collections -
Error while loading Receipt Method using customers 19 tabs FBDISummary: We are trying to insert a Receipt Method using 19tabs FBDI and have populated the following sheets: Parties Party Sites Account Account Sites Payment Method (Cu…Rahul Kumar Gupta.-Oracle 84 views 1 comment 0 points Most recent by Richa Priya-Oracle Receivables & Collections
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Ship To Site end dated but still see while creating Transaction?Summary: Hi team , we have ended the ship to site for particular customer and when we are creating a transaction after the end date and still able to save and complete t…
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Identify Business Unit associated with a customer siteSummary: How to identify Business Unit associated with a customer site. Approach-1: 1)Define a custom Reference Sets each for one BU 2) Attach Reference Set to each BU 3…Parvathi 275 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Mass Deletion of Address Purposes in ReceivablesSummary: How to delete address purposes in AR in bulk Content (please ensure you mask any confidential information): Receivables > Billing > Tasks > Manage Customers > S…
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Customer Contact relationship record error - You can't update column SUBJECT_ID/OBJECT_IDSummary: We are live on Sales cloud and already have customer & contact party in system and linked to each other. However, we are import AR customer accounts and linking…saurabh.dixit 171 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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Data access issue with HZ_LOCATIONS tableSummary: I am trying to troubleshoot an issue with a custom BI Publisher query. The report works just fine for some users, but for other users it never finishes and time…Chris Mansfield 41 views 2 comments 0 points Most recent by Chris Mansfield Reporting & Analytics for Sales
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how can we change the Customer Account Establishment date to old dateSummary: Content (please ensure you mask any confidential information): Version (include the version you are using, if applicable): Code Snippet (add any code snippets t…Pradeep Kumar K 185 views 2 comments 0 points Most recent by Pradeep Kumar K Receivables & Collections
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Error while loading a site DFF for a customer using 19 sheets FBDISummary: Hi, we are getting the below error while trying to load SITE DFFs for the customers. Please advise on what needs to be done. The following combination of column…Rahul Kumar Gupta.-Oracle 42 views 2 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to update a contact point Email as NullSummary: Hi Team, We are trying to update Customer Account Site Contact Point Email as Null. But we are getting below error in both SOAP and REST services. Attribute Ema…Tamilselvan Natarajan 31 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Would like to know if history on customer data can be capture in audit report?Summary: Hi, We have custom logic in our Invoice deployments to customers based on few enabled attributes at Customer Site level. There are few cases where the customer …Mounika Samayamantri 11 views 3 comments 0 points Most recent by Rasheed - Fusion Support Engineer-Oracle Receivables & Collections
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New LOV Values for Debit Authorization MethodPlease can you share the Look up code name to add additional values for Debit Authorization Method, under Receivables Customer Thanks kcK Chid 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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can we mass upload DFF at customer account level by using import managementcan we mass upload DFF at customer account level by using import managementAkhila.Allagadda 11 views 2 comments 0 points Most recent by Akhila.Allagadda Receivables & Collections
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Why are Transaction Numbers duplicating in Accounts Receivable?Summary: Transactions interfacing into AR from AGIS (Global Intercompany) are assigned duplicate Transaction Numbers in AR. Not sure if this is a document sequence issue… -
Unable to select customer site when creating receiptWhen creating a receipt I am unable to search for the customer site even though the site does exist for the associated account. This is an issue in both "create receipts…justinlaue 21 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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What all sheets in 19 tabs are required to be filled to insert Contact for Customer?Summary: Hi, We have populated 19 tabs fbdi for a customer to insert a contact. We have filled the below sheets: Parties Party Sites Accounts Account Sites Account Conta…Rahul Kumar Gupta.-Oracle 71 views 2 comments 0 points Most recent by Rahul Kumar Gupta.-Oracle Receivables & Collections
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AR Customers gives you address line 1, 2, 3 whist creating a customer site. Weneed Address Line 4.Summary: Current out of the box functionality in AR Customers gives you address line 1, 2, 3 whist creating a customer site. We have a need for Address Line 4. In Manage…
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Is it possible to set the Statement setup at Customer Account level, rather than Customer SiteHi , We are unable to set the Statement setup at Customer Account level rather than Customer Site For example: Account Number -123xx has around 30 sites within it, but w…
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Merge capabilities are currently availbale in non-CX licensed ERP for customersSummary: Merge capabilities are currently available in non-CX licensed ERP for customers need someone to find out if there is any functionality left in base AR for merge…
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How set customer credit limit without sales order in receivables moduleSummary: Customer credit limit required to be set for loan customers in receivables module Content (please ensure you mask any confidential information): Top management …Jeetesh Singh 51 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to merge two customer accounts within the same customerSummary: How to merge two customer accounts within the same customer? Content (please ensure you mask any confidential information): We have created multiple customer ac…mbs_ 937 views 5 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How to setup credit limit in customer site and apply credit hold to sales order?Summary: How to setup credit limit in customer site and apply credit hold to sales order? Content (please ensure you mask any confidential information): My client wants …
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How to create customer through FBDIHi I am trying to create a new customer through FBDI, can someone please let me know what are the require excel sheets needs to be updated. I tried to replicate the same…AbhilashMankar 32 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections