Customer
Discussion List
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How to pass Business Unit for Customer Site while creating Customers using Customer FBDI UploadSummary: We are trying to load Customers using FBDI (CustomerImportTemplate.xlsm) Content (please ensure you mask any confidential information): We are not able to find …Abhishek Sinha 131 views 3 comments 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections -
Can ORACLE Fusion (CX Sales) integrate an external system using protocol POP3 or IMAP or MAPI ?Summary: We are required to verify CX sales customer emails with an external email verification system using the POP3 or IMAP or MAPI protocols. Content (please ensure y…Rajesh Anguluri 1 view 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales -
How can I update Direct Debit On Customer Receivable using Web service Api?Summary: How can I update Direct Debit On Customer Receivable using Web Service Api? Content (required): Version (include the version you are using, if applicable): Code…Javier Hernandez 81 views 7 comments 0 points Most recent by Javier Hernandez Receivables & Collections
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How to Add a Field in Customer FBDI TemplateSummary: We have a requirement to Capture D&B Credit Ratings onm Customer master. Have enabled the D&B Credit Rating feild as suggested in the Oracle Note 'How to Add Du…Sameer Raleraskar 11 views 1 comment 0 points Most recent by Daniel S.-Oracle Receivables & Collections
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How to create a customer using rest api/soap services?We want to create a customer using rest api and soap. We did those steps: 1- Customer Profile using rest api a) The body: { "SourceSystem": null, "SourceSystemReferenceV…
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Send communication to client that after certain days the invoice will be dueSummary: Expectation is sent customer a communication before an invoice is due in oracle informing that in "x" number of days the invoice will be due, so they should pay… -
Customer profile not created automatically at registry id levelSummary: Customer account and site profile getting created through FBDI but at registry id or party level it is not reflecting the profile history. Which field should be…Purbita 173 views 13 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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In Oracle Fusion Collections, when we complete task, updated strategy tasks are getting assignedHi Team, I have a Strategy Method "Key Customer" (with tasks Phone Call 1, Phone Call 2, Phone Call 3, Phone Call 4) in my system already. I have a delinquent customer w…ch v l c s pavan kumar 22 views 1 comment 0 points Most recent by Vitalie Rusanovschi-Oracle Receivables & Collections
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Which Table stores data for Source Systems for Trading Community MembersSummary: Which Table stores data for Source Systems for Trading Community Members. SOAP WSDL and Operation to retrieve the data is below https://servername/crmService/Fo…Roshan Kottari 222 views 10 comments 0 points Most recent by Topher Heath-Support-Oracle Reporting & Analytics for Sales
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How to "Correct Record" for a customer account "Profile History" record by SOAP APISummary: In Customer Account UI, I can "Correct Record" for a line of "Profile History". I would like to achieve the same operation by SOAP API ReceivablesCustomerProfil…boeingdream 202 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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Customer Statement - Advise of unsuccessful emailed statementsSummary Customer Statement - Emailed - Advise of unsuccessful emailed statements requiredContent This surfaced after a training session with the client where in the ques…
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in AR Billing, the error is: "You must enter a valid sold-to customer contact"Hello, when creating a transaction, an error pops up: You must enter a valid sold-to customer contact. Therefore, I can't save the transaction or complete it. Please adv…Victor Chrabieh 541 views 7 comments 0 points Most recent by Victor Chrabieh Receivables & Collections -
Can Customer Name be changed in Receivables?Summary User would like Customer Name changed. What will be the consequence of this change?Content Invoices are uploaded everyday in Receivables. User has a requirement …User_2025-03-10-22-58-54-993 163 views 9 comments 0 points Most recent by Jesús Vega-Oracle Receivables & Collections
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custom subject area factSummary: My customer requested the creation of custom subject areas to put the information from these child custom objects in the reports. My team and I created the cust…Matheustavares#1412 11 views 1 comment 0 points Most recent by Priscila Terazawa - Support-Oracle Reporting & Analytics for Sales
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We are merging two different customers and we want to know what is the impactWe are merging two different customers and we want to know what is the impact on the below mentioned points: Merged customer accounts and sites, Invoices, DM and CM pend…Aditya Koch 41 views 1 comment 0 points Most recent by Sairam Surampalli-Support-Oracle Receivables & Collections
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How can we place validation for customer tax registration number?Summary: The system should not allow users to save customer tax registration details if the tax registration number is not of the specified length say 15 digits Content …Nalsoft Pvt Ltd 31 views 3 comments 0 points Most recent by Kishore S-Oracle Receivables & Collections
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How to locate to exact transaction number in AR reconciliation report for Receivable Variance amountSummary: Hi Team, During month end period close, client noticed Receivable Variances amount in Receivables to Ledger Reconciliation Summary. But as amount hyperlink is n…
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Fields which we cannot update by using customer FBDISummary: I am looking for the list of fields which we cannot update by using Customer FBDI. Content (required): I am looking for the list of fields which we cannot updat…