How-Tos
Discussion List
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Pro Tip - Working with Implementation Support Leads (ISLs)This Pro Tip provides an overview of Implementation Support Leads (ISLs) and explains how they support your organization throughout the implementation lifecycle. ISLs se…Megan Akins-Support-Oracle 5 views 0 comments 0 points Started by Megan Akins-Support-Oracle Field Service -
Pro Tip - Working with Implementation Support Leads (ISLs)This Pro Tip provides an overview of Implementation Support Leads (ISLs) and explains how they support your organization throughout the implementation lifecycle. ISLs se…Megan Akins-Support-Oracle 2 views 0 comments 0 points Started by Megan Akins-Support-Oracle Help Desk
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Pro Tip - Working with Implementation Support Leads (ISLs)This Pro Tip provides an overview of Implementation Support Leads (ISLs) and explains how they support your organization throughout the implementation lifecycle. ISLs se…Megan Akins-Support-Oracle 2 views 0 comments 0 points Started by Megan Akins-Support-Oracle Fusion Service
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Pro Tip - Using the Support Site for Fusion ApplicationsThis Pro Tip provides an overview of the Oracle Support Portal and its main features for Fusion Applications users. Understanding how to navigate the support site enable…Megan Akins-Support-Oracle 14 views 2 comments 0 points Most recent by Sam Houg - Support-Oracle Help Desk
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Pro Tip - Understanding Oracle Technical Support PoliciesThis Pro Tip provides an overview of Oracle Technical Support Policies and explains how they define the scope, procedures, and service expectations when working with Ora…Megan Akins-Support-Oracle 4 views 0 comments 0 points Started by Megan Akins-Support-Oracle Help Desk
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Pro Tip - Understanding Oracle Technical Support PoliciesThis Pro Tip provides an overview of Oracle Technical Support Policies and explains how they define the scope, procedures, and service expectations when working with Ora…Megan Akins-Support-Oracle 6 views 0 comments 0 points Started by Megan Akins-Support-Oracle Field Service
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Pro Tip - Understanding Oracle Technical Support PoliciesThis Pro Tip provides an overview of Oracle Technical Support Policies and explains how they define the scope, procedures, and service expectations when working with Ora…Megan Akins-Support-Oracle 7 views 0 comments 0 points Started by Megan Akins-Support-Oracle Fusion Service
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Pro Tip - Using the Support Site for Fusion ApplicationsThis Pro Tip provides an overview of the Oracle Support Portal and its main features for Fusion Applications users. Understanding how to navigate the support site enable…Megan Akins-Support-Oracle 8 views 0 comments 0 points Started by Megan Akins-Support-Oracle Field Service
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Pro Tip - Using the Support Site for Fusion ApplicationsThis Pro Tip provides an overview of the Oracle Support Portal and its main features for Fusion Applications users. Understanding how to navigate the support site enable…Megan Akins-Support-Oracle 14 views 0 comments 0 points Started by Megan Akins-Support-Oracle Fusion Service
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Pro Tip - CCC Best Practices for Asking Questions EffectivelyThis Pro Tip explains how to effectively use Cloud Customer Connect (CCC) to receive faster, more accurate answers from the community. By following a structured approach…Megan Akins-Support-Oracle 11 views 0 comments 0 points Started by Megan Akins-Support-Oracle Help Desk
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Pro Tip - CCC Best Practices for Asking Questions EffectivelyThis Pro Tip explains how to effectively use Cloud Customer Connect (CCC) to receive faster, more accurate answers from the community. By following a structured approach…Megan Akins-Support-Oracle 7 views 0 comments 0 points Started by Megan Akins-Support-Oracle Field Service
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Pro Tip - CCC Best Practices for Asking Questions EffectivelyThis Pro Tip explains how to effectively use Cloud Customer Connect (CCC) to receive faster, more accurate answers from the community. By following a structured approach…Megan Akins-Support-Oracle 12 views 0 comments 0 points Started by Megan Akins-Support-Oracle Fusion Service
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organizational custom rolesSummary: Hi Everyone, https://docs.oracle.com/en/cloud/saas/cx-commerce/cxocc/op-ccadmin-v1-roles-post.html I'm going through the creating the custom roles, I've created…
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How to Request a Commerce Environment RefreshAn environment refresh process copies data from a source environment, usually production, to a destination environment, usually non-production, making an entire copy of …
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Is there a server-side API to evaluate audience membership by profileId without a user token?Hello OCC community. I'm looking for a way to evaluate audience membership from a Server-Side Extension (SSE) without having the shopper's access token available. From t…
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Oracle Commerce Cloud PCI Attestation of ComplianceWe are in need of a copy of Oracle’s PCI Attestation of Compliance (AOC) for Oracle Commerce Cloud. This AOC is required for an active PCI audit with a target deliverabl…
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problems with guest modeSummary: I'm having problems using 'guest' mode in Commerce, when the user adds a product to the cart and goes to the 'shipping' page and returns to Home, the cart is lo…
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Documentation on Warranty setup with Subscription ManagementSummary: We are implementing Service Logistics (Parts order, Estimates and Debriefs) with Fusion Service Cloud and Field Service. Customer has complex contracts with the…
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OCC add last modified date in product sitemapWe would like to add the Last Modified Date to the product sitemap in our Oracle Commerce Cloud (OCC) environment. Could you please confirm if this enhancement is suppor…
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CDN integration for the Product imagesSummary: We need general guidance to implement a CDN for the product Images. We have a DAM system called Aprimo where product images are stored and maintained. we need a…
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Multiple External Priced Promotions not applying correctlySummary: Let's say my item total is 1499, external shipping to the value of 215.48 (Order Total of 1714.48). External promotions calculations are triggered which returns…
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How to enhance the Oracle CPQ Configurator UI like a websiteSummary: I want to enhance the Oracle CPQ Configurator UI like a website. Kindly see the attached screenshot. Is it possible to make the Configurator UI like the attache…
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How do I implement a wishlist product on sale email notification?Summary: I see that the existing email notifications for wishlists are the following: Comment and Product, New Member. We want to implement functionality to notify custo…
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Searching for coupons (using queries)Using the document's 2955676 instructions to search for coupons, nothing is found (zero results). How should I perform this search? /ccadmin/v1/orders?q=(priceInfo.adjus… -
Import custom fields - profileHello What is the procedure for importing/exporting customers including custom fields?
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How can I delete custom properties from base product in OCC?Summary: I want to delete custom propierties from base products in OCC Content (please ensure you mask any confidential information): I want to delete some custom proper…
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How to upload prices for products for a future date?Summary: The client is looking out for a functionality in OCC where future effective dated prices for items can be uploaded. To cite to an example, the global price chan…Nithya Vijayaragavan-CX Cloud-Oracle 125 views 11 comments 0 points Most recent by Francisco Filho Commerce
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Is there a way to redact senstive information from occ order api.Summary: Business wants to ensure that the offshore cannot access customer sensitive information. Need to know if there is any way to occ to fetch the order api by redac…
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Tariff in Oracle commerce cloudHow to implement Tariff in Oracle commerce cloud.
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How to return in storefront the shipping calculator errors from the function webhookSummary: Hello, Currently we use the function webhook shipping calculator to price the shipping and sometimes we have an item related error so we need to return the erro…