Redwood
Discussion List
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I am unable to see my internal service requestsWhen I create an internal service request, i am unable to see it from Help desk request work area. I have assigned all the necessary helpdesk related rolesas well. Any h… -
HR Helpdesk - Is it possible to auto populate employee Id, legal entity, departments through VBSummary: As per the requirement, we have fields as Employee ID, Legal entity, Department while creating the HR Helpdesk SR. But we do not have variables for these fields… -
Getting error for "Locations" taskSummary: When I try to click on task "Correct" or "Update" location, it gives me an error. This is not happening on the Classic UI page. We have enabled the redwood page…
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Automatically update severity when status changed from Resolved in Redwood HelpdeskSummary: In Classic helpdesk we had groovyscript in place that would automatically update the severity of a case when the status was changed from Resolved to another ope…
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Omnichannel routing and bell notification errorSummary: I've created notification triggers and set my notification preferences utilizing the Assigned example groovy scripts provided by Oracle in the Help Desk Impleme…
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Redwood UI: Is it possible to edit or add deep links to the employee spotlight page?Summary: In the new Employee Spotlight page, we would like to remove /edit the deep links that are located on the left hand side under the employee data: Journeys, Touch… -
¿What exactly means that we can't add a deparment with the new page?Summary: ¿What exactly means that we can't add a deparment with the new page? Content (please ensure you mask any confidential information): We are seeing the new redwoo…kevinjb-Oracle 11 views 3 comments 0 points Most recent by Kathi Chenoweth-Oracle Human Capital Management -
How to give access to view conversation message to user with only 'Next Gen HR Help Desk User' roleSummary: How to give access to view conversation message to user with only 'Next Gen HR Help Desk User' role Content (please ensure you mask any confidential information…
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Redwood Bug - 24B - Profile Photo upload doesn't sync in all pageshttps://us.v-cdn.net/6034893/uploads/I8MICFYOAVXI/profile-photo-upload-issue.docx Summary: We are on 24B We have enabled redwood on most of the pages. In Core HR, when a…User_3IC4Y 24 views 3 comments 0 points Most recent by Prasad Bheemavarapu-Oracle Human Capital Management
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Payslip path and customizationSummary: 1) We need to know where the SA payslip report (the actual report that is shown in the payslip) is in the catalogue. 2) We need to know how to make modification…Karim Reda 105 views 3 comments 0 points Most recent by Dhinakaran-Venugopal-Oracle Payroll and Global Payroll Interface (GPI)
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No Calibration and Approval Message in All In One EvaluationAfter Manager submits the document in 'All in One Ealuation', there is n message within the documnt to state that approval is pending or even when document is completed,…
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Unable to view details in the Notification after approvalSummary: From Line Manager / HRBP login, if individual compensation transaction is submitted, then it will go to Second level manager for approval and then FYI to Payrol…
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Employee is not getting confirmation of submission after submitting a 'Resignation' transaction.Summary: Employee is not receiving confirmation of submission after submitting a 'Resignation' transaction Content (please ensure you mask any confidential information):…
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visibility of attachments in th eperformance document redwoodSummary: We are trying to understand who can see attachment that is added to the document by employee/manager? will it be visible to both to the employee and the manager…Galia Weissler-Oracle 11 views 1 comment 1 point Most recent by Neelakanta-Oracle Performance Management
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How is oracle learning cloud integrated with development goal in redwood?Summary: We have enabled redwood for Goal Management for our client, in Redwood as development goal and performance goal are subset inside goal centre. How is related le… -
Purpose of the 'Contact Information Category' field under Family and Emergency Contacts?Summary: What is the purpose of the 'Contact Information Category' field under Family and emergency contacts? Content (please ensure you mask any confidential informatio…
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how to add a new category for development goals in redwoodSummary: We would like to add a new category while adding Development Goals Content (please ensure you mask any confidential information): Version (include the version y…AmbikaAkkiraju 11 views 1 comment 0 points Most recent by Martijn van den Berg Performance Management
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my compensation redwood page is not loadingSummary: my compensation redwood page is not loading when we login with custom employee role why? Content (please ensure you mask any confidential information): Version …
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Require assistance for Enabeling the Adaptive Search for Next Gen HelpdeskSummary: We are enableing the Adaptive Search (Elastic Search ) for Redwood help desk by following below steps. However Job is keep on failing with [ 404 Not Found ] {"e…
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Evaluate current task as manager ( the action is not removed )Summary: Hi Although we removed to the HR those 2 privileges (screen shot) she is still able to Evaluate current task as manager and Evaluate current task as worker is t…
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Not able to delete the mass shared goalSummary: Content (please ensure you mask any confidential information): Hello Expert, One of the client members did a mass share goal, and it was by mistakenly happened.… -
Can we make details of the development goal available at the performance document evaluation pageSummary: Content (please ensure you mask any confidential information): We wish the manager to be able to view development goal details on the performance document evalu…
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Redwood Seniority Dates REST service ErrorSummary: Content (please ensure you mask any confidential information): Hello all, I was reviewing the Redwood for the Seniority Dates page and it seems that there is an… -
Can manager not share the document in All in One Evaluation PageSummary: As part of All in One Evaluation page, Can manager not share the document? I dont see an option to share the document with the employee or publish the document,…Pragya Chawla-279837 11 views 1 comment 0 points Most recent by InaNotra-Oracle Performance Management
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Enable Prompts in Redwood UIHi All, Do we have any feasibility of adding prompts in Redwood UI just like the ones we have in Classic UI? We have a requirement like whenever an employee is making an…Gadi Chaitanya 31 views 1 comment 0 points Most recent by Narendra More-Support-Oracle Fusion Service
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Is there away to bulk upload or migrate knowledge articles across environments?Summary: What is the best approach for creating, maintaining and eventually migrating 200+ knowledge articles? Content (please ensure you mask any confidential informati…