Customer
Discussion List
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Impact in updating an existing customer profile classWe are requested to update the Minimum Statement Amount value of an existing customer profile class (majority of the customer are assigned this class) to a prevent sendi… -
Remit to address default for customerSummary: How to default remit to address for a single customer and common remit to address for other customers Content (please ensure you mask any confidential informati…
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How to import customer site contact onlyTarget: only import customer site contact (1) fill in customer and contact tabs in simplifyed customer template (2) fill in account and site information in contact type …BillyWong0326 14 views 1 comment 0 points Most recent by Mahesh Adivishnu-Oracle Receivables & Collections
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Newly created deliquent customers not showing in the Collections WorkbenchSummary: Hi Experts, I created new customer and created few overdue invoices in AR. Assigned the customer with the newly created collector and business level as well. su…Balakrishna Sivappagari 73 views 3 comments 0 points Most recent by Yenuganti Venkat Receivables & Collections
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AR_Errors in Customer Load via 19 sheets FBDISummary: Hi Team, I am in the middle of loading customers using FBDI 19 sheet template and during the preimport I encountered errors related to Contacts and Account Cont…Rahul Kumar Gupta.-Oracle 199 views 6 comments 0 points Most recent by Marius Neagu - Oracle Support-Oracle Receivables & Collections -
How to make "Tax Identification Number" field mandatory in Create Customer ScreenWe have a requirement to make "Tax Identification Number" field mandatory in Create Customer Screen. Tried with sandbox and edit pages option. Option is greyed out.
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Get an organization : CommentsSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): The Rest API “Ge…
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Table and field for SIRETSummary: Hello, Which table and field can we find the SIRET value for customers? Content (please ensure you mask any confidential information): Version (include the vers…WALK ON CLOUD 31 views 4 comments 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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How to create customer with address set as Enterprise via 19 sheet when in profile OrgID is mandateSummary: Tried to load with Address set as Enterprise and Org ID of particular ID, customer profile tab failed. When loaded with specific BU Address set and that BU Iden…
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Customer Data Management hierarchies flows to which modules?Summary: Customer Data Management hierarchies flows to which modules and where we can use this Project Management or Contract Management or Accounts Receivable or Oder M…
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Customer statement Output file is not generated for one of the customer.Summary: While submitting the "Create Customer Statement" process for one of the customer PREPOSTEROUS PTY LTD. The job got succeeded, but output does not get generated …
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How to update the Regional Information on Customer site level for localization requirements in bulk?Summary: At customer site profile level, there is a field called regional information which has List of values in it. Based on the values selected it will make the field…Ruchita Jain 30 views 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Is it possible to run the Create Customer Statements job for a date rangeOur Business Users want to be able to run the AR 'Create Customer Statements' job for a specific date range so as to filter out old transaction history. They also want t… -
Get an organization : Additional IdentifierSummary: REST API for Sales and Fusion Service in Oracle Fusion Cloud Customer Experience Content (please ensure you mask any confidential information): This Rest API “G…
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How to update Customer Account Level profile by FBDISummary: While importing customers to receivables the customer profiles were created but not populated, I need to update the customer profiles in bulk. Content (required…
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Upload Customers with multiple sites through Spread sheet.Hi, We have a requirement to upload the customers with multiple sites through spreadsheet. Task: Upload Customers from Spreadsheet For example: XYZ customer having the o…
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Customer Credit Check at Site LevelI have reviewed the discussions on the said subject line. And what i understood is that the Customer Credit Check is not available at Customer Site Level. Need a confirm…ANDYKL 1 view 1 comment 0 points Most recent by Andreea Laura Panait-Oracle Receivables & Collections
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Are there REST API's for integrating AR Customers, Sites etc into OracleSummary: Are there REST API's for integrating AR Customers, Sites etc into Oracle Content (please ensure you mask any confidential information): We are trying to integra…
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Access needed to end date customer via APIWhat are the access we need to give to user to get it done via api. Access needed CDM, manage organisation>address to end date the customer
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Update credit analyst in customer account profileSummary: Update credit analyst in customer account profile We have multiple sheets in the customer related FBDI, which sheet need to be updated for updating credit analy…
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Clarification on Customer Account MergeSummary: Due to an internal requirement, we might have a situation where the same customer might have two accounts in ERP. Is there a way to either transfer or link hist…