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Subscriptions
The Subscription feature helps you stay abreast of community activities and participate when new discussions are added. How do I subscribe to a category (discussion forum/idea lab/events calendar)? To subscribe to a category, click on the "Notification preferences" link on the right side of the category page and choose one…
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"My" pages
Cloud Customer Connect saves all of your Discussions, Ideas, and Comments automatically. You never have to worry about losing your post if you browse away, close your browser, or shut off your device! You can access all of your discussions, ideas, bookmarks, categories, events, notifications and drafts from your user menu…
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Messaging
Messaging or conversations are private messages sent between members. Use these to continue conversations outside of discussions, interact with moderators and administrators, or as a way to privately share information between each other. You can have multiple conversations open with the same user, similar to emailing.…
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Follow
When there are specific categories you are particularly interested in, you can Follow them as a way to create shortcuts to your favorite places on the community, and quickly access them later, without having to navigate through the menu every time. How do I Follow a Category? To follow a category, click on the…
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Bookmarks
Bookmarks are discussions that have been selected (by clicking on the tag icon next to a discussion). Access your list of bookmarks from your profile by clicking on your avatar Click on My Bookmarks Edit your bookmarks to send a notification or popup when there are comments in discussion by clicking on your avatar Click on…
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Profile
You can access your profile by clicking on your avatar in the upper right corner. To edit your profile, simply click on Edit Profile. Your profile is used to track basic user information, like your display name, and other relevant information. Make sure to update your display name once you've logged in. You'll see the…