Discussions
Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
Item sales description not updating
Hi,
We have updated alot of our item sales descriptions to include a new catalogue code i.e. the descriptions we want to print on sales forms, quotes etc.
When we enter a brand new product the description works fine.
If the item is an existing item with an existing sales description and we change this to the new description, the old description is still printing on quotes and sales orders.
This is not the case for purchase descriptions which would appear to update fine and display correctly on forms.
The old sales descriptions do not exisit anywhere that we can get to them but it looks like Netsuite is pulling the data from historical information and nothing we can do will make the new sales description show on quotes or sales order except for overwriting the old description which we are doing but it is no joke!