Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Update your Profile with your Support type to get your Support Type badge.
NetSuite Release 2023.1 is here! Download the release notes and post your questions in the new Release 2023.1 category.

Can anyone tell me if there is a known limitation preventing exporting a Saved Search if there is a

edited Sep 24, 2020 3:35PM in Ask A Guru 9 comments

We are determining which topics we need to build out for our Knowledge Base.

We want to evaluate the first messages provided, when our Customers first submit cases to determine "primary topics" for our Knowledge Base content.

We intend to export the case Message information and use another tool to search the text results for common topics.

I am attempting a Case Saved Search that returns the 1st Case Message received.

I can accomplish this using a Formula (Text) Summary Type Formula = min(TO_CHAR({messagedate},'[yyyy/mm/dd hh:mi]')||'  '||{message}) but I could not export the results. When I click any of the export icons, nothing happens.


Howdy, Stranger!

Log In

To view full details, sign in.


Don't have an account? Click here to get started!


This Week's Leaders

This Month's Leaders

All Time Leaders