Discussions
Please be advised that our authorized Account Integration Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Saturday, 7 December 2024, from 10:00 p.m. Pacific Time to 2:00 a.m. Pacific Time, Sunday, 8 December 2024.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Web Services "getlist" operation slow for items
I have a ticket open with NetSuite, but I've asked them this before and they have not been helpful in the past. How do you optimize "get" and "getlist" calls for items over Web Services to improve performance? Back about a month ago (9/28/2020) a "getlist" request for 100 items at a time took about 3.5 minutes, which to me is rather slow. Today that very same request takes over 7 minutes! What is taking so long?
I assumed that the amount of data and, ultimately, the processing time was the result of the form and any attached scripting. I have created an entirely new role and given the role limited item forms with no scripting, yet we've seen nothing but a decrease in performance over time. What's even stranger is that the number of bytes in a response from a month ago is nearly twice what it is today, yet today the time to generate that response is twice as long as it was.