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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Changes to SuiteCommerce Themes

If your account is using any of the SuiteCommerce Themes listed below, changes introduced in the 2020.1 release of SuiteCommerce and SuiteCommerce Advanced may cause Search Engine Optimization (SEO) issues in your production account.

What is Changing?

To accommodate changes that were released with SuiteCommerce themes, the JSON-LD feature was disabled by default with the 2020.1 release of SuiteCommerce and SuiteCommerce Advanced. JSON-LD structured data markup automatically adds structured data to the HTML header sections of Product Detail pages (PDPs).

Major search engines use structured data markup to provide detailed information about a page and enhance search results.

If the JSON-LD feature is not enabled and configured in your production account, it may affect the tools and techniques used to optimize your website for search engines and may result in traffic loss.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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