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Inconsistent tax code validation

edited Feb 25, 2021 7:30PM in Accounting / ERP 6 comments

Hi all,

I am experiencing inconsistent behaviour between our 2 sandbox environments regarding validating tax codes against nexuses.

I have subsidiary A that has nexuses for Sweden, Finland and Denmark installed and I have customer 1 that is located in Denmark (with the appropriate) address. In both sandboxes this customer has a default tax code of E-SE (Exempt Sweden).

In sandbox 1 I am able to create and save an invoice for this customer using subsidiary A where the customer's default tax code is retrieved successfully.

Attempting the same operation in sandbox 2 causes the customer default tax code to be overridden to the default Danish nexus tax code of S-DK (Standard Denmark), I am then unable to select E-SE from the tax code drop down.

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