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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Cancel RMAs using Workflows

Hi - I am looking to create a workflow that would cancel customer RMAs that are 'pending approval' and have expired.

I have created a workflow with the below parameters and have tested it and see the activities log as being successful, but its not changing the record as desired.

Summary fields

Record Type: Transaction

Sub Types: RMA

Initiation: Scheduled

Saved Search Filter: Desired saved search ... confirmed there are results in the saved search

I have it set to execute as Admin, release status set to Testing and enable logging.


For the actions, I have the following parameters for State 1 (the only state):

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