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Handshake failure for connecting with Netsuite API /NetSuitePort_2018_2
Hi, We are from Ascentis Corporation.
We are using API's from netsuite and we are calling API with https://webservices.na1.netsuite.com/services/NetSuitePort_2018_2
We are getting a .SSLHandshakeException: Received fatal alert: handshake_failure
Please see full stack trace below. we are using TLSV1.2 and HMAC_SHA256 algorithm
The system was working as expected till last week and there was no change made at our side.
Please Help!
2021-05-18 16:32:34,522 INFO KEN [PR2NS][Honey Comb]: NetSuite: Failed to resolve remote Exception encountered while initializing connector. Shutting down...
AxisFault
faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Server.userException
faultSubcode:
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