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Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
NetSuite launches new wholesale distributions solution in Japan in January 2026!
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite has launched SuiteSuccess Wholesale Distribution Edition, in Japan. Please join us the webinar on February 12 that introduces NetSuite solution with demos and case studies for Wholesale Industry.
Register Now
NetSuite 2026.1 Release Notes - This document summarizes the changes to NetSuite between 2026.1 and the previous release.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Have questions or experiences to share? Post your Release 2026.1 questions and join discussions in the Release 2026.1 category.
Customers who pay by direct debit - allocating credit memos
We collect payment from our customers via direct debit.
We run the direct debit collection process in NetSuite to give us a csv that is sent to our bank, we use the "Invoice Payment Processing" in NetSuite and input the "Due Date To" date for the collection date.
The process does NOT include credit memos on customers accounts that need to be allocated to any invoices before we run the collection.
What do other users do?
Does your company automatically refund ALL credit memos and therefore does not have this problem?
Currently we have customers complaining that we are collecting too much from them as they have a credit memo on their account - and they are correct to complain. What can NetSuite do?
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