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In observance of Public Holidays and Oracle Mandatory Year-End break, our NetSuite Support Guru Team will be offline on December 25 to 29 and January 1, 2024.
The NetSuite Support Community site will be up and running on the dates mentioned above, and you may continue to post your questions and discussions. Our NetSuite Support Gurus will respond to unanswered questions posted during the holiday break once we resume normal operations on January 2, 2024.
We wish you a safe and enjoyable Holiday Season. We are grateful for your participation and contributions in the community, and we look forward to collaborating with you in 2024.
NetSuite Support Community Team
Reminder: Support for Data Center-Specific Email Domains is Ending in Sandbox Accounts
This notification is to remind you that support is ending for data center-specific email domains in your NetSuite sandbox account. The end of support could affect the Email Case Capture or the Email Capture Plug-in features. As of June 21, 2021, only account-specific email domains will be supported for your sandbox account.
Important: Support for data center-specific email addresses ends in your production account on August 18, 2021. If testing of Email Case Capture or the Email Capture Plug-in fails after this date, you should examine your production account for data center-specific references. You may need to find and fix Email Capture and Email Capture Plug-in data center-specific domains for sending or forwarding email to your production account before
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator