Discussion List

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  New to NetSuite | The Case was Assigned to Anonymous via Email Case Capture

  Michelle Jabanes-Oracle 5 views 0 comments 0 reactions Started by Michelle Jabanes-Oracle Oct 25, 2023 2:59PM CRM (Customer Relationship Management)
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  How to open a case automatically when customer send email to support@mydomain.com?

  Accepted Answer Amjad Kasem 43 views 10 comments 0 reactions Most recent by Michelle Jabanes-Oracle Nov 22, 2022 10:08PMAsk A Guru
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  Email Case Capture-Extracting Subject Line from Incoming Message

  Accepted Answer Vernita 1 view 3 comments 0 reactions Most recent by Kristoffer Viray-Oracle May 27, 2022 5:26AMAsk A Guru
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  Is it possible to route email from webforms / inbound external email to Netsuite's ticketing system?

  Accepted Answer User_PUXOS 11 views 6 comments 0 reactions Most recent by Michelle Jabanes-Oracle Jan 25, 2022 4:59PMCRM
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  Associating emails with the correct cases.

  Accepted Answer User_USNDV 11 views 8 comments 0 reactions Most recent by User_USNDV Dec 23, 2021 7:41PMSuiteCloud / Customization
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  Email case capture: identify words and populate field

  Open Vernita 21 views 7 comments 0 reactions Most recent by [Deleted User] Dec 15, 2021 7:52PMAsk A Guru
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  Support Case automatic case issue assignment

  Open Vernita 31 views 8 comments 0 reactions Most recent by Jack Daryl Espiel-Oracle Nov 22, 2021 9:57PMAsk A Guru
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  Reminder: 72-hour Test Window Scheduled for Data Center-Specific Email Domains

  Robert Nedelkow-Oracle 2 views 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jul 9, 2021 9:38PM Announcements
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  Reminder: Support for Data Center-Specific Email Domains is Ending in Sandbox Accounts

  Closed Robert Nedelkow-Oracle 1 view 0 comments 0 reactions Started by Robert Nedelkow-Oracle Jun 11, 2021 7:17PM Announcements
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  Abuse: Malicious Spam emails creating cases in my NetSuite account

  Accepted Answer CDuf 71 views 4 comments 0 reactions Most recent by Michelle Jabanes-Oracle Dec 16, 2020 8:32PMGeneral