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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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Subscription Billing Impacted By Cash Sales
We bill some of our customers via subscriptions and this has been working fine. Earlier this year there was a migration of cash sales where the cash sales specified a Billing Account which is in use on a subscription. The impact of that is that this changed the Start Date and the Next Bill Cycle Date on the subscription and the Billing Account. E.g on one subscription the Start Date changed from 06/01/2021 to 23/12/2013 and Next Billing Cycle Date changed from 06/01/2021 to 23/11/2024. This means we cannot run billing for any months Jan 2021 to present.
My question is to see if anyone can think of a way to dissociate the cash sales from the billing accounts being used on subscriptions?
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