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How to auto-fill sales order department from drop down list based on customer?

edited Dec 22, 2021 9:16PM in Ask A Guru 5 comments

I would like to know how or if it is possible to auto fill the department drop down menu based on the customer on a sales order transaction. For example, if I select customer 408 as pictured below, I would like it to auto fill the division(department) field with ILEC which is located within the drop down menu under that field.

We have renamed our department to division.

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