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AE: Activation Pop Message workflow in Sales order on view mode
Hi All,
I created a workflow that prompts a text message in sales order according to from record from the customer.
in the customer entity, I added the drop list field (custom field) and when the customer has the value "on-premise" from the list the message should prompt into the UI and the workflow is triggered.
please see the picture attached:
1 and 2Workflow
3 Action
4 describes that when i click on edit the workflow is working and when i click on view it doesn't work
please advise how to solve this issue.
thank you in advance
Matan Shachaf