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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NSC | Send Email when Checkbox is Unmarked
When using send email action via workflow, emails are unable to send even if the condition is met. Upon checking the Workflow logs, the checkbox is set to null. This happens to the Vendor Bill of the Customer.
Note that this can also happen to other transaction records.
1. Navigate to Customization > Workflow > Workflows
2. Preferred Custom Workflow: Click Edit
3. Double-click State 1
4. Click New Action
5. Click Send Email
6. Condition:
○ Click Custom Formula
§ Formula: Enter {entity.internalIDofCheckbox.id} = 'F' or {entity.internalIDofCheckbox.id} is Null
Click Save
Note: Change the internalIDofCheckbox.id to the internal id of your checkbox.
Let us know about your thoughts!
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