Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Make Your Voice Heard: What Tech & ERP Topics Should We Explore in our Next Webinar?? We’re all ears! Vote now, and the poll runs until January. Poll for ERP | Poll for Tech.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
NSC | Send Email when Checkbox is Unmarked
When using send email action via workflow, emails are unable to send even if the condition is met. Upon checking the Workflow logs, the checkbox is set to null. This happens to the Vendor Bill of the Customer.
Note that this can also happen to other transaction records.
1. Navigate to Customization > Workflow > Workflows
2. Preferred Custom Workflow: Click Edit
3. Double-click State 1
4. Click New Action
5. Click Send Email
6. Condition:
○ Click Custom Formula
§ Formula: Enter {entity.internalIDofCheckbox.id} = 'F' or {entity.internalIDofCheckbox.id} is Null
Click Save
Note: Change the internalIDofCheckbox.id to the internal id of your checkbox.
Let us know about your thoughts!
Tagged:
0