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AE: Partial Application of Customer Deposit

edited Mar 2, 2022 10:46AM in Ask A Guru 3 comments


Does anyone know if NS has a way to partially apply a customer deposit at point of invoicing?

We may take a 50% deposit for a sales order and ship goods in two drops. Say if we ship 50% of the total sales order we only want to apply 50% of deposit amount (25% of total sales order value) on the 1st shipment.

NS will automatically apply the full deposit amount - so to get around this we need to manually intervene in the invoice process, keep lists to where we are at (especially difficult for multi-ship sales orders) and not take advantage of the automatic emailing of invoices.

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