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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

Changes to SuiteCommerce Item Search API Responses for Unavailable Items

edited Apr 1, 2022 6:05PM in Announcements

This notice is intended for members who are a SuiteCommerce or SuiteCommerce Advanced customer who uses the Item Search API. To improve the user experience and SEO for items that are unavailable (such as those that are out of stock or hidden), some changes to the Item Search API are being made.

While these changes will improve your site’s user experience and SEO, they may also affect its function if you have customizations that call this API.

What is Changing

In some situations, the Item Search API returns HTTP 200 OK status codes that are better suited to 404 Page Not Found

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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