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Creating 1 task per day based on Saved Search / Workflow, but more tasks created than expected.

I've got a weird one here. 

We've created a Saved Transaction Search in combination with a Workflow to create a task when a customer replies to an e-mail sent from NetSuite.

Every 30 minutes should be a check if there is any e-mail on the transaction with the subject "Re:". Then create a task if there isn't a task already.

This workflow and search work well most of the time. But sometimes it creates a new task every 30 minutes until the next day.

I've tested it in a Sandbox andand can't reproduce the problem. It creates 1 task for the reply.

I can't figure out why on occasion it starts creating tasks every 30 minutes for the rest of the day.

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Community Whiz

Quarter 2 ((Apr-Jun 2024) )

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