Discussions

Check out Oracle NetSuite upcoming events and conferences here
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Expand your NetSuite knowledge by joining our Ask A Guru Live sessions. RSVP on this event now.
Community Poll: What sort of content would you like to see more of?

Creating 1 task per day based on Saved Search / Workflow, but more tasks created than expected.

I've got a weird one here. 

We've created a Saved Transaction Search in combination with a Workflow to create a task when a customer replies to an e-mail sent from NetSuite.

Every 30 minutes should be a check if there is any e-mail on the transaction with the subject "Re:". Then create a task if there isn't a task already.

This workflow and search work well most of the time. But sometimes it creates a new task every 30 minutes until the next day.

I've tested it in a Sandbox andand can't reproduce the problem. It creates 1 task for the reply.

I can't figure out why on occasion it starts creating tasks every 30 minutes for the rest of the day.

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 2 ((Apr-Jun 2024) )

This Week's Leaders

This Month's Leaders

All Time Leaders