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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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NSC | Unable to Delete Files or Images in the File Cabinet Due to the Related Records.
The user wants to remove a file or an image from the File Cabinet. The user, however, is unable to remove it because they are unable to locate the record with which the file or image is related.
The ability to see the trail of files related to the record attachment is filed under Enhancement # 467362.
As an alternate solution, you can inactivate the files you no longer use.
1. Navigate to Documents> Files> File Cabinet
2. Open any Folder > File > Edit
3. Check Inactive checkbox
4. Click Save
See similar Enhancements below:
- Enhancement #211910 File Cabinet > Audit Trail > the ability to Audit trail which users (including customers) viewed and accessed files in the File Cabinet
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Michelle Jabanes | Ask a Guru