NetSuite Admin Tips: Printing Company Logos on Records

When printing Transaction records, users reported that the Company Logo printed is not the same in the Logo configured in the Company Preferences. Different reasons can be the cause for this scenario.

One reason for this is because of the Custom Form's configuration, which is applicable when users are using Basic Printing. In this scenario, there is a selected value in the Custom Form's Logo field which makes the Printed Template display the Logo selected in the Field. The Custom Form's Logo will be followed instead of the Company Logo in the Company Information page.

Another reason for this is because of the source code of the print template, which is applicable when users are using Advanced Printing. In this scenario, there is a source code that specifies the Image file to be sourced by the template. To print the Company Logo in the Company Information page, users should change the highlighted line of code to