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How to make an Intercompany Entity appear Manage Intercompany Sales Order using a Custom Role?

edited Oct 21, 2022 5:08PM in Ask A Guru 5 comments

Hello Guru's,

Within the 'Manage Intercompany Sales Order' I would like to filter down to the 'S**' customer, but this customer is not available in the 'list' of the drop-down 'Customer.

The role am logged in is configured as follows:

  • ACCESSIBLE SUBSIDIARIES = Selected = SA**
  • ALLOW CROSS-SUBSIDIARY RECORD VIEWING = Active

Does anyone knows why the customer 'SARL' isn't shown within the 'Customer' drop-down? When I set the ACCESSIBLE SUBSIDIARIES to 'All' then this customer is displayed.

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