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How to Ignore 3rd Party Billing when calculating Freight?

edited Jan 5, 2023 9:58AM in Ask A Guru 5 comments


We use the integrated 3rd Party Billing.

At time of Sales Order creation, we click the Calculate Shipping box, and customers with freight accounts on file, will show $0 in the freight field.

This is as expected.

However, customers will ask that we charge (prepay and add) for freight for certain orders.

Is there a way to ignore freight account info on file and calculate freight for that order?

Currently we have to go to the customer record, delete the freight account, save, go back to the order, calculate, save, then go back to the customer record and put their information back in.

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