Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
How can a user or role view the events record?
I have 2 scenarios that I would like to get clarification from:
SCENARIO A
Role: Administrator
Problem: When I go to Activities -> Scheduling -> Events, no event records are shown. But if I get results from an Events saved search, I can see the list of results and view each record.
SCENARIO B
Role: Custom sales center role (with Events permission set to full)
Problem: An email is sent to recipients upon creation of an Event record. This is triggered by the saved search email functionality. However, when the "View Record" link is clicked, our employee cannot view the Event record. (Note: the organizer of the event is different from the recipient who cannot view it)
Tagged:
0