Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
NSC | Not Receiving Administrative Emails
The user has reported a recent issue where they have not been receiving administrative emails. This implies that they are no longer receiving important communications related to administrative tasks or system updates.
The reason why a user is not receiving any emails is because they are subscribed under soft-opt out for their Global Subscription.
Soft Opt-Out means Recipients with this status do not receive campaign email messages or bulk email messages, but they do receive opt-in messages.
To solve this, manually set the Global Subscription Status to Soft Opt-In.
You may read more about this at SuiteAnswers ID: 9441 Subscription Management
🌟Q4 2025 Community Choice Nominations: Recognize a member who made a difference in our community!
🏆️ Earn Community badges for Refer a Member | Answer Accepter | Content Creator
_______________________________________________________________________________
Michelle Jabanes | NetSuite Support Community Administrator