Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 18, 2026, at 8:00 PM Pacific Time, our Case Management System will undergo a scheduled maintenance for approximately 15 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Customer Center - Email copy of Sales Order to Self
We have a number of contacts under a Customer profile that have Customer Center logins to the one account. This allows multiple users to raise Sales orders to the one account within Customer Center
The transaction form used by Customer Center has the following enabled.
This allowed the Submit & Email button to display on the Customer Center Sales order form. However, if a user clicks the Submit & Email, no email arrives to their inbox. I would like the email of the Sales order to go to the Customer Center login-in user email.
How do I configure this?
Tagged:
0