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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Payment Method Optimization Service on hold for Payment Automation SuiteApp
This notice applies to customers with the Payment Automation SuiteApp is installed in your NetSuite Account.
What is Changing?
The Payment Method Optimization Service is a new add-on feature that was released as part of the Payment Automation SuiteApp version 2.0 on August 25, 2023. This feature analyzes which of your vendors accept virtual cards as payment, which in turn, improves your NetSuite AP Automation solution for both you and your vendors.
Effective September 13, 2023, the Payment Method Optimization Service has been temporarily inactivated. The optimization team will not analyze your vendor data or contact your vendors to get their confirmation to switch to accepting virtual cards for your bill payments.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
In case you know someone who is new to NetSuite, we encourage you to direct them to our newly launched "New to NetSuite" page. This page is specifically designed to offer them information and guidance and help them make the most out of their NetSuite journey. Click here for more details.