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SuiteWorld 2025 registration is officially OPEN
SuiteWorld is the largest annual gathering of the NetSuite community! It will be held in Las Vegas on October 6-9, 2025. Our customers and partners look forward to SuiteWorld every year as a place to hear the latest from NetSuite, get hands-on learning, and connect with each other.
Register now!Please be advised that SuiteAnswers will undergo maintenance for approximately 4 hours on Tuesday, May 13, 2025, starting at 01:30 AM Eastern Standard Time. During this time, access to SuiteAnswers to view articles and submit online cases will not be available. Please contact us by phone. For critical issue, please call 1-877-NETSUITE. (1-877-638-7848).
Payment Method Optimization Service on hold for Payment Automation SuiteApp
This notice applies to customers with the Payment Automation SuiteApp is installed in your NetSuite Account.
What is Changing?
The Payment Method Optimization Service is a new add-on feature that was released as part of the Payment Automation SuiteApp version 2.0 on August 25, 2023. This feature analyzes which of your vendors accept virtual cards as payment, which in turn, improves your NetSuite AP Automation solution for both you and your vendors.
Effective September 13, 2023, the Payment Method Optimization Service has been temporarily inactivated. The optimization team will not analyze your vendor data or contact your vendors to get their confirmation to switch to accepting virtual cards for your bill payments.
Regards,
@Robert Nedelkow-Oracle | NetSuite Support Community Administrator
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