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NetSuite Support Community Holiday Schedule

It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.

As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
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Hello Community! Josh Maxwell, a User Experience Researcher for NetSuite Foundation has fun a question for you. Imagine for a moment that NetSuite had an assistant like Alexa or Siri. What would you ask of your NetSuite assistant? Use this survey link to share your top questions to the assistant.

Here are some examples to get your creative juices flowing.

"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"

Payment Method Optimization Service on hold for Payment Automation SuiteApp

edited Oct 2, 2023 12:24PM in Announcements

This notice applies to customers with the Payment Automation SuiteApp is installed in your NetSuite Account.

What is Changing?

The Payment Method Optimization Service is a new add-on feature that was released as part of the Payment Automation SuiteApp version 2.0 on August 25, 2023. This feature analyzes which of your vendors accept virtual cards as payment, which in turn, improves your NetSuite AP Automation solution for both you and your vendors.

Effective September 13, 2023, the Payment Method Optimization Service has been temporarily inactivated. The optimization team will not analyze your vendor data or contact your vendors to get their confirmation to switch to accepting virtual cards for your bill payments.

Regards,

@Robert Nedelkow-Oracle | NetSuite Support Community Administrator

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