Discussions
It’s that time of the year again! As we embrace the holiday cheer, we want to share an important announcement regarding our holiday schedule. Our dedicated team of NetSuite Support Gurus will be taking a short break to recharge during the holidays, from December 24, 2024, to January 1, 2025. We’ll be back in full swing, ready to assist you on January 2nd. During the break, feel free to explore the wealth of NetSuite resources on our platform.
As we celebrate the season's joys, we are incredibly grateful for your ongoing support and engagement. Have a fantastic holiday break, and let's gear up for an incredible 2025!
Here are some examples to get your creative juices flowing.
"Did I pay vendor John Doe last month?"
"Take me to my largest sales order for this month."
"What invoices haven't been paid yet?"
Colorado RDF using NetSuite and Avalara
Has anyone had the same issue we are having with the Colorado Retail Delivery Fee using NetSuite and Avalara? The $0.28 charge is calculated properly on our website, but when an order is synced or manually created in NetSuite, the fee is not applied.
When the customer orders on our website, it will charge them the $0.28 fee and they pay that on the total amount. When the order is then synced over to NetSuite, the total amount of the sales order is reduced by $0.28. This makes the order total amount $0.28 lower than the customer deposit.
Also, if an order is manually placed in NetSuite, the $0.28 RDF charge is not charged. We are using Avalara (AvaTax) on both our website and in NetSuite. We are not quite sure what needs to be done in NetSuite so it will calculate the RDF when an order is manually place. We also are not sure what needs done so when an order syncs from our website to NetSuite, it recognizes the RDF fee and shows it in the order total.