Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Please note that on Saturday, April 11, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 30 minutes. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Cannot Connect Theme Development Tools to NetSuite after Sandbox Refresh
I'm trying to connect the newest Theme Development Tools - 23.2.0 to our Sandbox but it will connect. I am suspecting this has to do with a refresh from Production to Sandbox a few months ago and a problem with the tokens. This is the error I receive after executing 'gulp theme:fetch' and selecting an existing token (where does gulp even get this list?) or creating a new one:
(node:52439) UnhandledPromiseRejectionWarning: Error: Missing parameters --key or --secret. Check your .env file or add those parameters to the gulp task
at new OAuth1 (/Users/<user>/WebstormProjects/ThemeDevelopmentTools-23.2.0-Sandbox/ns_npm_repository/oauth1/index.js:37:19)
0