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Our service partner for bank feeds integration in U.S. and Canada will undergo four (4) hours of planned maintenance on April 13 - 14, 2025.
Please be advised that our authorized Account Information Service Provider for the NetSuite Bank Feeds SuiteApp will undergo approximately four hours planned outage. Standard maintenance will take place to perform a database upgrade.
The schedule of the planned outage is on Sunday, 13 April 2025, from 11:00 p.m. Pacific Daylight Time (UTC – 7) to 3:00 a.m. Pacific Daylight Time (UTC – 7), Monday, 14 April 2025.
During the maintenance window, all connections and import requests to your financial institutions in the United States and Canada through the Bank Feeds SuiteApp will be unavailable. If you try to connect a new U.S. or Canada financial institution to NetSuite or manually initiate an import request, you will receive an error message.
To view the most recent bank feeds maintenance schedule, see Bank Feeds SuiteApp Maintenance Schedule, SuiteAnswers ID 94347.
NSC | Troubleshooting SFTP Connection: Incorrect Path
Setting up an SFTP (Secure File Transfer Protocol) connection is essential for seamless data exchange between systems. However, even after successful connection establishment, issues may arise during testing, potentially hindering data flow. One common problem encountered is the error message: "The bank folder processing path you entered is incorrect. Enter a correct path and then try again."
During manual testing of the inbound process, users might come across an error message signaling a discrepancy in the folder processing path. Despite successfully establishing a connection with the remote system, it appears that the specified folder path is incorrect.
To address this issue, users can resolve the error message related to the incorrect processing path by ensuring
Richard James Uri | SuiteCloud and WMS Tech
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